Server Assistant, Full-Time - Canoe

Oliver & Bonacini Hospitality; Toronto; On-site; CAD 30,000 - 38,000; Full time

Job summary

A leading hospitality provider in Canada is seeking a Server Assistant to support the Front of House team. The ideal candidate must have Smart Serve Certification and thrive in a fast-paced environment, ensuring cleanliness and assisting with food presentation while providing excellent customer service.

Benefits

Gratuity Sharing

Discounted gym membership

50% Dining Discount

Employee Assistance Program

Training and development opportunities

Health, Dental and Vision benefits

Qualifications

• Smart Serve Certification is required.
• Strong oral communication and organizational skills are essential.
• Must maintain a high level of food and beverage knowledge.

Responsibilities

• Support Servers by ensuring cleanliness and proper setup of tables.
• Assist with food running and monitor food quality.
• Communicate effectively with team members to enhance guest experience.

Skills

Attention to detail

Organizational skills

Communication skills

Food safety knowledge

Ability to remain calm under pressure

Education

Smart Serve Certification

Job description

Company Description

With over 25 years of culinary history, Canoe continues to challenge creative boundaries in the spirit of celebrating Canada and its distinct provinces. Connecting people to place through contemporary Canadian cuisine; Canoe crafts-inspired dishes reflect our country’s diverse landscape, history and culture. Our chefs work closely with farmers and suppliers to source the finest ingredients from across the nation.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership and Employee Assistance Program
• 50% Dining Discount for all O&B locations
• Employee Referral Program
• Training and development opportunities
• Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Job Description

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure O&B presentation standards.

The Day to Day:

• Answer questions about food, beverages, wine and other restaurant functions and services when necessary
• Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Communicate with Servers and Hosts to maximize seating
• Practice a high level of floor awareness and clear/clean as required
• Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
• Monitor food quality and presentation standards
• Follow all food safety standards and systems
• Empty garbage, change linen bags and dispose of garbage and recycling
• Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
• Other duties as assigned or required
• FT AM & PM and weekend/holidays

Qualifications

• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills
• Ability to take direction and prioritize
• Strong oral communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Additional Information

Oliver & Bonacini's Diversity Commitment

At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

** We thank all applicants for their interest in Oliver & Bonacini Restaurants; however, only suitable candidates will be contacted to continue the application process. **