Server

Tidan Inc.; Quebec; On-site; CAD 20,000 - 29,000; Part time

Benefits offered by this job

Group insurance

Health resources 24/7

Personal days

Vacation time

Referral bonus

Job summary

Travelodge Quebec, part of Tidan Inc., is seeking a server to provide courteous, efficient service to an international clientele. Reporting to the Head Waiter, you will greet, seat, take orders, and liaise with the kitchen to ensure a satisfying dining experience.

The role requires strong communication, upselling, and adherence to hygiene standards. Responsibilities include serving food and beverages, handling payments, and maintaining a clean dining area.

Qualifications

• Experience in customer service or hospitality preferred.
• Ability to work in a dynamic environment and maintain professionalism.
• Basic hygiene and food safety awareness expected.

Responsibilities

• Greet and seat customers in a professional manner.
• Take orders accurately and provide menu recommendations.
• Serve dishes and beverages efficiently.
• Ensure customer satisfaction and address needs.
• Maintain cleanliness of tables and dining area.
• Collaborate with kitchen for timely and accurate orders.
• Handle payments and transactions accurately.
• Know the menu, specials, and dish modifications.
• Comply with hygiene and food safety standards.

Skills

Communication skills

Dynamic environment

Attention to detail

Customer orientation

Calm under pressure

Customer service basics

Flexible hours

Server experience (asset)

Hospitality training appreciated

Job description

Salary

17.80$ per hour

Located at the entrance of Quebec City, near the main bridges and highways, Travelodge Quebec is easily accessible. Whether you’re coming to develop your transferable skills or to build a career, you’ll appreciate this dynamic team.

Reporting to the Head Waiter, the server is responsible for providing quality service to customers in a dining establishment. You will be the main interface between customers and the kitchen, ensuring they have a pleasant and satisfying experience. Here are the main tasks associated with this position:

Key Responsibilities

• Greet and seat customers in a professional manner.
• Take orders accurately and provide recommendations if necessary.
• Serve dishes and beverages efficiently.
• Ensure customer satisfaction by addressing their needs and resolving any issues.
• Maintain cleanliness of tables, utensils, and the dining area.
• Collaborate with the kitchen team to ensure the speed and accuracy of orders.
• Handle payments and transactions accurately.
• Familiarity with the menu, specials, and modifications to dishes.
• Adherence to hygiene and food safety standards.

Qualifications and Skills

• Excellent communication and interpersonal skills.
• Ability to work effectively in a dynamic environment.
• Attention to detail and customer orientation.
• Ability to remain calm under pressure.
• Basic knowledge of customer service principles.
• Flexibility to work varied hours, including evenings and weekends.
• Previous experience as a server is an asset.
• Training in customer service or hospitality is appreciated.
• Adherence to hygiene and food safety rules.

Languages

Bilingualism (French and English), both spoken and written, is required for this position as we serve an international clientele.

Who we are

Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: https://www.tidan.com/en/ .

Why join our team

• In addition to competitive salaries, we offer social benefits such as group insurance, which includes life insurance, disability insurance, medical and dental insurance, as well as vision care.
• Our employees have 24/7 virtual access to health professionals through the employee assistance program.
• You have personal days and vacation time that are scheduled according to the department and hotel you are joining.
• A bonus is also provided through our referral program and much more.

We believe in teamwork and are committed to creating a highly performing team, whether through training or by solidifying team relationships. We admire our employees who take on professional challenges and support them in their achievement. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.