Restaurant Manager (Maître d’Hôtel)

Hôtel Mont Gabriel, une propriété Tribute Portfolio; Sainte-Adèle; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Ski-in/ski-out

Wellness days

Meals on site

Group insurance

Retirement plan

Hotel discounts

Career development

Job summary

Hôtel Mont Gabriel, une propriété Tribute Portfolio, located in Sainte-Adèle, QC, Canada, seeks a Dining Room Manager to lead a team across service points, ensuring top-tier guest experiences. The role focuses on supervising service standards, scheduling, payroll duties, and event support in an upscale hotel setting.

We value strong leadership, guest-centric service, and bilingual communication in English and French to serve an international clientele.

Qualifications

• 1–2 years of experience in dining room management, preferably in upscale hospitality.
• Strong knowledge of service standards and etiquette protocols.
• Leadership and organizational skills to guide a team.
• Ability to work under pressure and make sound decisions.
• Strong customer focus and ability to deliver personalized service.
• Knowledge of food hygiene and safety standards.
• Bilingual French and English required for an international clientele.

Responsibilities

• Supervise, train, and motivate the dining room team.
• Ensure smooth service and optimal guest satisfaction.
• Plan and organize work schedules for servers and attendants.
• Perform administrative tasks (payroll, tip distribution).
• Handle guest complaints with professionalism and efficiency.
• Oversee setup and teardown of banquet rooms.
• Organize and plan service in all service points.
• Participate in event coordination and ensure successful execution.
• Communicate with other hotel departments and coordinate operations.

Skills

Dining room management

Leadership

Customer service

Job description

Location: 1699 Chemin du Mont-Gabriel, Sainte-Adèle, QC, Canada J8B 1A5

Employment type: Full Time

Salary: Start from 50 000$ per year

Join a place where history meets nature

Perched atop Mont Gabriel in Sainte-Adèle, our hotel is a unique space where employees create unforgettable experiences for our guests while working in a warm and inspiring environment.

Mont Gabriel is part of the Tidan Hospitality Group, headquartered in Montreal, and operates under the Tribute Portfolio (Marriott) brand.

Your missions

• Supervise, train, and motivate the dining room team.


• Ensure smooth service and guarantee optimal guest satisfaction.


• Plan and organize work schedules for servers and attendants.


• Perform administrative tasks (payroll, distribution of tips).


• Handle guest complaints with professionalism and efficiency.


• Oversee setup and teardown of banquet rooms.


• Organize and plan service in all service points


• Participate in event coordination and ensure their successful execution.


• Communicate effectively with other hotel departments.


• Conduct daily inspections of service areas and ensure hygiene, health, and safety standards are met.

What We Offer

• A unique work environment: ski-in/ski-out, golf, spa, and breathtaking panoramic views.


• A friendly, family-like atmosphere where every employee is part of the story.


• Employee activities and perks: wellness days, seasonal activities.


• Employee benefits: meals on site, group insurance, retirement plan, discounted rates at Tidan and Marriott hotels.


• Opportunities for professional development and career growth within Tidan and the Marriott network.

Your profile

• Previous experience (1–2 years) in dining room management, ideally in fine dining or upscale hospitality.


• Strong knowledge of service standards and etiquette protocols.


• Leadership, organizational skills, and ability to guide a team.


• Ability to work under pressure and make sound decisions.


• Strong customer focus and ability to deliver personalized service.


• Knowledge of food hygiene and safety standards.


• Bilingualism (French and English) required to serve an international clientele.

About Tidan

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America.

To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why Join Our Team

In addition to competitive salaries, we offer group benefits such as life insurance, disability insurance, and medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the Employee Assistance Program. You will have personal days and vacations scheduled according to the department and hotel you join. Additionally, a retirement plan is also offered. A bonus is also provided through our referral program and more. We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.