Server

Abroad Work; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Customer Strategy and Value Manager, where your insights will shape the future of enterprise software. In this high-impact role, you will engage directly with executives, crafting compelling value propositions and delivering engaging presentations that drive customer transformation. Collaborate with a diverse team to lead innovative projects and influence strategic decisions. With a culture that prioritizes employee well-being and development, this position offers a unique opportunity to grow your career in a supportive environment. Embrace flexibility in your work schedule while making a significant impact on customer success.

Qualifications

• 3-5 years in corporate strategy or M&A strategy.
• Experience in advising on value propositions in Enterprise Software.

Responsibilities

• Lead business consulting engagements with prospects and customers.
• Drive discovery interviews with senior stakeholders.

Skills

Business Strategy Advisory

Value Proposition Development

Executive Presentation Skills

Communication Skills

Project Management

Job description

Customer Strategy and Value Manager
Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. The happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities, and the planet while still being profitable. Feel encouraged to shine however that manifests: you don’t need to hide who you are. You can feel the energy and the passion; it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team
As a member of our diverse and skilled Value Management team, you help prospective customers build compelling business cases for transformation and work with current customers to measure and increase the value they get from their Workday applications.

Internally, we are the strategic advisors to Sales and Country Leadership and collaborate in cross-functional teams to advise on account strategy, craft early value messaging, and develop experiences that showcase Workday’s differentiation throughout the sales cycle. Externally, we collaborate with senior executives at prospective customers to identify their business challenges and align the value and impact of Workday's technology to the strategic objectives of the company.

Working in close collaboration with sales, solution consultants, professional services teams, and marketing, this strategic advisory role offers a great launch pad into one of the fastest growing enterprise technology and SaaS companies in the world. Workday is consistently ranked as one of the best places to work, and our working culture offers a collaborative and collegial atmosphere to learn and deliver at your best potential. As a Value Manager, you will have the pride and satisfaction of seeing your work have a real impact on the business.

About the Role
This role is an individual contributor position with high visibility and direct customer interaction. You are aligned to a sales territory and work with the sales leadership, maintaining autonomy over how you manage your work. You develop an understanding of the customer’s strategy and needs and craft powerful messaging on how Workday can bring value to their organization.
By initiating and driving conversations with executives and senior stakeholders centered on our value propositions, you create impactful C-level presentations as well as craft compelling cases for approval by the investment boards. This allows you to become a key part of the customer’s HR and Finance digital transformation journey.

How we support Workday's growth:

1. Lead end-to-end business consulting engagements with prospects and customers alongside sales teams
2. Articulate Workday’s business value proposition in a highly compelling manner, including delivery of highly engaging presentations to senior business audiences
3. Drive discovery interviews/workshops with senior business functional and IT stakeholders
4. Conduct quantitative analysis, ROI modelling, and benchmarking
5. Be a strategic advisor and partner with Sales leadership to support sales strategy & execution
6. Drive innovative thought leadership and value-selling tools; collaborate with global cross-functional teams to deliver high impact projects
7. Be on stage at key Workday events to deliver impactful sessions alongside leading organizations

Your career growth:
We provide a flexible entry point for a successful career at Workday. Value Managers can progress to roles with increasing responsibility. Value Managers are highly visible to leadership, build a strong network, and develop highly sought-after skills, giving them opportunities for internal mobility and growth.

About You
Basic Qualifications/Requirements
3-5 years of experience in advising on corporate/business strategy or M&A strategy, building value propositions, or value selling in the Enterprise Software Solutions space.

Other Qualifications:

1. Experience driving business analysis to support investment decisions for customers & prospects
2. Excellent communication and executive presentation skills.
3. Strong interviewing and listening skills. Ability to design and facilitate effective customer workshops.
4. Ability to work cross-functionally with a variety of internal stakeholders and at a functional level with clients.
5. Ability to independently manage multiple projects and stakeholders at any one time.

Travel to customer sites is typically “day trips,” and you are in control of your own travel schedule, which is on average 20%.

Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs while being intentional to make the most of time spent together. Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.