Senior Voluntary Benefits Specialist

Sun Life; Toronto; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the insurance industry is seeking a Senior Voluntary Benefits Specialist to enhance client experiences by partnering with plan sponsors across Canada. This role offers a dynamic environment focused on sales and customer service, along with opportunities for professional growth and recognition.

Benefits

Opportunities for short-term assignments or ‘Gigs’

Collaborative team environment

Charitable giving programs

Care Days for self-care

Qualifications

• Experience with group insurance products is essential.
• Exceptional written and verbal communication is crucial.
• Experience working with sponsors or members is a plus.

Responsibilities

• Execute campaigns in collaboration with sponsors and internal teams.
• Host member education sessions both in-person and via Zoom.
• Compile campaign results and update systems.

Skills

Communication skills

Multi-tasking

Organizational skills

Bilingualism

Tools

Microsoft Excel

Microsoft PowerPoint

CRM systems

OASIS

DARC

Job description

The Voluntary Benefits team is part of Sun Life’s Client Experience Office. As a Senior Voluntary Benefits Specialist (SVBS), you will partner with plan sponsors across Canada to add optional insurance products to their workplace benefits plan. We focus on providing an optimal client experience for both plan sponsors and members. We are seeking someone who enjoys working in a fast-paced sales environment and excels at delivering excellent customer service.

Join our friendly and welcoming team and enjoy our diverse and flexible workspaces!

What you’ll do as a SVBS :

1. Execute campaigns in collaboration with sponsors, Account Executives, marketing, data, and email deployment teams.
2. Serve as a product knowledge expert for optional insurance products.
3. Host member education sessions both in-person and via Zoom.
4. Compile campaign results and work with sponsors and internal teams to update systems.
5. Participate in strategic projects to enable more sales.

The ideal candidate would :

1. Understand group insurance products.
2. Possess exceptional written and verbal communication skills.
3. Be able to multi-task, prioritize, and organize effectively.
4. Have experience working with sponsors, members, advisors, or consultants.
5. Have a good working knowledge of Microsoft Excel and PowerPoint.
6. Experience with group benefit systems like CRM, OASIS, DARC is a plus.
7. Bilingualism (French and English, both oral and written) is required for Quebec due to frequent interactions with bilingual colleagues and partners across Canada and worldwide.
8. This position offers flexibility in location within Canada.
9. Some travel may be required to attend member education sessions.
10. Access to a car and a valid driver’s license are required.

What’s in it for you?

1. Recognition as part of a 2024 Most Trusted Executive team by Great Place to Work Canada.
2. Opportunities for short-term assignments or ‘Gigs’ to develop new skills and connections.
3. A collaborative and interactive team environment.
4. Charitable giving through our You Give, We Give program, with potential matching contributions.
5. Care Days for self-care or caring for others, along with Sick Days to support your well-being.