Senior Voluntary Benefits Specialist

Sun Life Financial; Toronto; Hybrid; CAD 54,000 - 91,000; Full time

Job summary

A leading company in financial services is seeking a Senior Voluntary Benefits Specialist to enhance client experiences through the implementation of optional insurance products. The role involves collaborating with various stakeholders, ensuring excellent service while driving sales objectives. Ideal candidates will excel in communication and have a solid understanding of group insurance products, working in a flexible hybrid environment.

Benefits

Care Days for self-care

Charitable contributions matching

Access to short-term assignments for skill development

Flexible work environment

Qualifications

• Exceptional written and verbal communication skills.
• Experience working with sponsors, members, advisors.
• Understanding of group insurance products.

Responsibilities

• Execute campaigns in collaboration with sponsors and teams.
• Host member education sessions in-person and online.
• Participate in strategic projects to drive sales.

Skills

Communication

Multi-tasking

Customer Service

Tools

Microsoft Excel

Microsoft PowerPoint

CRM Systems

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

The Voluntary Benefits team is part of Sun Life’s Client Experience Office. As a Senior Voluntary Benefits Specialist (SVBS), we partner with plan sponsors across Canada to add optional insurance products to their workplace benefits plan. We have a strong focus on the optimal client experience – for both our plan sponsors and members. We are looking for a person who enjoys working in a fast-paced sales environment and thrives on providing excellent customer service.

Come join our friendly and welcoming team and enjoy our diverse and flexible workspaces!

What you’ll do as a SVBS:

• Execute campaigns while partnering with sponsors, Account Executives, marketing, data and email deployment teams
• Act as a product knowledge expert for optional insurance products
• Host member education sessions in-person and over Zoom
• Compile results after the campaign and work with sponsors and internal teams to get systems updated
• Participate in strategic projects which will enable more sales

The ideal candidate would:

• Understand group insurance products
• Have exceptional written and verbal communication skills
• Be able to multi-task, prioritize and organize effectively
• Have experience working with sponsors, members, advisors and/or consultants
• Have good working knowledge of Microsoft Excel and PowerPoint
• Have experience using group benefit systems like CRM, OASIS, DARC (nice to have)
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Notes/Unique Requirements :

• This role is flexible in location (within Canada)
• Some travel required to attend member education sessions
• Access to acar andvalid driver'slicenseis required for this role

What’s in it for you?

• We’re proud to be recognized as a company with a 2024 Most Trusted Executive team by Great Place to Work Canada
• Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
• A collaborative and interactive team environment
• Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
• Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail] .

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

54,000/54 000 - 91,000/91 000

Job Category:

Sales - Client Relationship Management

Posting End Date:

15/06/2025