Senior UX Designer

isgSearch; Greater Toronto Area; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Senior UX Designer for a hybrid role in downtown Toronto. The ideal candidate will have extensive experience in UX design and research methodologies. Responsibilities include collaborating with teams, conducting evaluations, and developing user-centered solutions. This role requires strong problem-solving skills and proficiency in design tools. Join a dynamic team to enhance user experiences in healthcare and public sector digital solutions.

Qualifications

• 6+ years’ experience in User Experience (UX) design.
• Experience with UX research methodologies and creating user flows.

Responsibilities

• Collaborate with design leads to understand strategic priorities.
• Conduct heuristic evaluations and plan iterative UX research.
• Develop user flows, wireframes, and prototypes.

Skills

User Experience (UX) design

UX research methodologies

Facilitating remote client workshops

Problem-solving

Communication

Education

Professional accreditation or certification in UX

Tools

Adobe XD

Figma

Mural

Miro

Job description

Senior UX Designer (BBBH11168) Toronto, Canada

Our client has a 6-month, hybrid position (3 days per week in downtown Toronto). The ideal candidate will possess the following skills:

• Must Haves:
• 6+ years’ experience in User Experience (UX) design for complex websites and applications
• 6+ years’ experience with UX research methodologies, including interviews, personas, customer journeys, usability testing, and user feedback loops
• 5+ years’ experience creating current and future state user flows (task flow analysis)
• Significant experience facilitating remote client workshops

Responsibilities:

• Collaborate with the Lead, Experience Design and Senior Manager, Experience Design to understand strategic priorities
• Engage with business, technical, CX teams, clinical leads, and users to understand needs, workflows, and technical constraints
• Guide internal teams, external partners, and vendors on UX deliverables
• Conduct heuristic evaluations to identify opportunities and gaps in existing products
• Plan and execute iterative UX research, analyzing feedback to generate actionable insights and recommendations
• Use user data and user-centered design principles to develop taxonomies, IA, sitemaps, user flows, wireframes, prototypes, and mockups
• Iterate on designs through usability testing to ensure effective, user-friendly, and visually appealing interfaces for clinical and patient-facing web applications
• Conduct design reviews for feedback and clarity
• Validate screens for compliance with UX/UI standards and AODA (WCAG Level AA), working with teams to address issues
• Provide regular updates on progress and blockers to relevant teams
• Perform other duties as assigned

Desired Skills:

• Professional accreditation or certification in UX
• Experience managing complex programs with multiple workstreams
• Extensive experience designing complex digital products across devices and resolutions
• Experience planning and recruiting for user research, including managing screeners and honorariums
• Ability to translate requirements into user-centric solutions
• Proficiency in creating sitemaps, user flows, journey maps, wireframes, and prototypes
• Experience designing AODA (WCAG Level AA) compliant experiences and performing audits
• Expertise in UX/UI best practices, inclusive design, and accessibility
• Experience collaborating with technical teams on development constraints
• Strong analytical, problem-solving, and communication skills
• Proficiency with Adobe XD, Figma, and digital whiteboarding tools like Mural or Miro
• Experience in healthcare and/or public sector digital solutions

Please include your:

• First and last name
• Email address (please include your country code)
• Phone number (please include your country code)
• CV/Resume

Indicate your eligibility to work in the country where you are applying:

• Yes, I am currently eligible (work permit/visa/citizenship)
• No, I am not currently eligible