Senior UX Content Designer — Design Operations

Export Development Canada | Exportation et développement Canada

Calgary

Hybrid

CAD 97,000 - 129,000

Part time

3 days ago
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Benefits offered by this job

Hybrid work options
3–4 weeks paid vacation
Professional development
Wellness programs

Job summary

Export Development Canada (EDC) is seeking a Senior UX Content Designer for Design Operations on a 14-month contract. The role supports content design standards, research operations, vendor coordination, and design system enablement within a hybrid work model.

The ideal candidate has 7+ years in content design/UX writing, with strong skills in governance, accessibility, and enterprise content systems. The position offers professional development and a culture focused on inclusive, accessible

Qualifications

  • 7+ years of experience in Content Design, UX Writing, Design Operations, or a related discipline.

Responsibilities

  • Support development, maintenance, and governance of content design standards and guidelines.
  • Coordinate user research activities with internal and external partners.
  • Coordinate vendor activities, timelines, and communications.
  • Support planning, coordination, and tracking of design initiatives and operational activities.
  • Develop metrics and reporting to measure adoption and maturity of design practices.
  • Onboard and enable teams with governance and standards for UX content.

Skills

Content design
UX writing
Design operations
Governance
Accessibility
Workshop facilitation
Stakeholder collaboration

Tools

Figma
Miro
Mural
UserTesting
Dovetail
Fable Engage
Azure DevOps
Microsoft 365

Job description

Export Development Canada (EDC) is seeking a Senior UX Content Designer for Design Operations on a 14-month contract. The role supports content design standards, research operations, vendor coordination, and design system enablement within a hybrid work model.

The ideal candidate has 7+ years in content design/UX writing, with strong skills in governance, accessibility, and enterprise content systems. The position offers professional development and a culture focused on inclusive, accessible

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