Senior User Experience Designer

DesignX Community; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

DesignX Community in Toronto is seeking a Senior UX Designer to lead end-to-end UX research and design across web and mobile for a public sector digital services initiative. You will conduct interviews, usability testing, diary studies and A/B tests; translate insights into IA, sitemaps, flows, journey maps, wireframes and interactive prototypes, and facilitate workshops with stakeholders.

The role requires collaboration with product, developers and QA, accessibility WCAG 2.1 AA, familiarity

Qualifications

• Experience leading end-to-end UX research and design for web and mobile applications.
• Proficiency with usability testing, interviews, surveys, diary studies and A/B testing.
• Ability to translate research insights into information architecture, sitemaps, user flows, journey maps, wireframes and interactive prototypes.
• Experience designing accessible interfaces and applying WCAG 2.1 AA.

Responsibilities

• Lead UX research and design activities from discovery through delivery.
• Create IA, sitemaps, user flows, journey maps, wireframes and interactive prototypes.
• Facilitate UX workshops and align with stakeholders across teams.
• Collaborate with product, developers and QA throughout the lifecycle.

Skills

UX Research

UX Design

Information Architecture

Prototyping

Stakeholder Collaboration

Tools

Figma

Canvas

Job description

Senior UX Designer Toronto, ON | Hybrid/Onsite

We are seeking a Senior UX Designer to support a Public sector digital services initiative in Toronto.

The ideal candidate will lead end-to-end UX research and design activities across web and mobile applications.

Conduct user interviews, surveys, usability testing, diary studies, A/B testing, card sorting, and other research methods.

Translate research insights into information architecture, sitemaps, user flows, journey maps, wireframes, mockups, and interactive prototypes.

Facilitate UX workshops, ideation sessions, stakeholder alignment, and product/service design discussions.

Design functional, intuitive, accessible, and visually engaging user experiences across multiple devices and interfaces.

Use Figma, Canvas, and similar UX/design and prototyping tools to develop and iterate design solutions.

Collaborate closely with business stakeholders, product teams, developers, and QA throughout the design lifecycle.

Simplify complex processes and technical information into clear, user-focused content and experiences.

Apply accessibility best practices, including WCAG 2.1 AA, accessibility testing, and inclusive design principles.

Experience with the Ontario Design System, Digital Service Standard, legacy systems, and Ontario Public Service environments is highly desirable.

Toronto-based candidates must be available to work onsite 5 days per week.