Senior Underwriting Assistant: Policy & Operations Lead

intactfc; Ottawa; Hybrid; CAD 59,000 - 73,000; Full time

Benefits offered by this job

Hybrid work model

Up to 5 extra days off per year

Wellbeing benefits (telemedicine, etc)

Job summary

Intact Specialty Solutions in Ottawa is seeking a Senior Underwriting Assistant to support the Trade Credit team. You will execute tasks for service delivery to brokers, clients and prospects through application support, policy coordination and operational oversight.

You will assist Underwriters, manage data integrity, and guide junior staff. The role offers a hybrid work model, competitive salary, annual bonus potential, ESOP participation and long-term pension security.

Qualifications

• College Diploma or University Degree in Business, Finance, Insurance or a related field.
• Minimum 5 years of progressive experience in underwriting support, insurance operations, trade credit, financial services administration.

Responsibilities

• Take ownership of data integrity and quality of policy documents and support Underwriters.
• Coordinate with customers, banks and brokers to obtain signed documents for policy administration.
• Identify and assign inquiries to appropriate personnel with timely follow-up and resolution.
• Provide research and operational support to Underwriters to improve new business and renewal activities.
• Create and maintain records and reporting tools to track team performance.

Skills

Underwriting support

Insurance operations

Trade credit

Client onboarding

Education

College Diploma or University Degree in Business, Finance, Insurance

Tools

Policy administration systems

Job description

Intact Specialty Solutions in Ottawa is seeking a Senior Underwriting Assistant to support the Trade Credit team. You will execute tasks for service delivery to brokers, clients and prospects through application support, policy coordination and operational oversight.

You will assist Underwriters, manage data integrity, and guide junior staff. The role offers a hybrid work model, competitive salary, annual bonus potential, ESOP participation and long-term pension security.