Senior Underwriter

Zurich 56 Company Ltd; Old Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Middle Market Senior Underwriter to join their dynamic team. In this hybrid role, you will leverage your expertise in underwriting to foster strong broker relationships and deliver exceptional commercial insurance solutions. You will engage with clients, assess risks, and provide tailored coverage options, all while contributing to a supportive and inclusive workplace culture. This is a unique opportunity to grow your career with a leading global insurance provider that values diversity and innovation. If you are passionate about making an impact and thrive in a collaborative environment, this role is for you.

Benefits

Comprehensive health/benefits plan

Minimum of four weeks vacation

Four personal days per year

Training and development opportunities

Qualifications

• 4+ years of experience in underwriting or market-facing roles.
• Knowledge of insurance industry regulations and underwriting techniques.

Responsibilities

• Develop strong broker relationships to enhance customer service.
• Underwrite new and renewal business while ensuring compliance.

Skills

Underwriting

Risk Assessment

Broker Relationship Management

Customer Service

Commercial Insurance Solutions

Interpersonal Communication

Education

High School Diploma or Equivalent

Bachelor’s Degree in relevant field

Tools

Analytical Tools

Rating Tools

Job description

The Opportunity

Zurich Canada’s Middle Market business is growing!

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in commercial lines property/casualty underwriting and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Middle Market Senior Underwriter. Reporting to the Vice President, Middle Markets, Ontario Region, you will be responsible for creating strong broker relationships with the aim to provide meaningful customer service and strong commercial insurance solutions. Through the development of strong broker relationships, you will thoughtfully underwrite new and renewal business while actively engaging in the marketplace to enhance the Zurich Canada brand.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This is a hybrid work opportunity.

What you will do

• Serve as an advocate of Middle Market value proposition with a focus on improving the customer experience by understanding our customer’s risks and offering the best end-to-end solution for their insurance needs.
• Develop and nurture broker networks related to mid-market customers with a focus on target industries as outlined in the business strategy.
• Make broker calls with a planned and well-prepared purpose focused on promoting our products and services to increase penetration.
• Identify opportunities through local relationships, proactively seeking renewal and new account opportunities adding to the growth and profitability of our Middle Market portfolio.
• Using a disciplined approach to exposure evaluation, risk assessment, and pricing:
• Qualify accounts that align with business strategy and the organization's appetite, balanced with sound business opportunity.
• Measure exposure and analyze opportunities to provide appropriate coverage per organization’s risk and compliance processes.
• Apply rating tools and methodologies to deliver to customers and offer suggestions for improvements.
• Use risk insights and analytical tools to drive informed decisions at the point of sale.
• Work within limits and delegated authorities, in conjunction with adherence to underwriting rules and guidelines, compliance protocols, and insurance regulations.
• Apply best practices and provide insights to continuously develop and improve underwriting systems and processes.
• Upsell additional coverages associated with the Middle Market product suite (e.g., Z-Guard) for the most comprehensive package solution.
• Cross-sell other lines of business to increase product density with the account for the most comprehensive Zurich solution.
• Understand customer needs, challenges, and market dynamics to initiate middle market product solutions for development.
• Demonstrate key aspects of portfolio management in consideration of performance metrics, data, and insights with the aim to improve portfolio, driving diversified growth.
• Ensure strong partnership with UAs within the Underwriting Services team to ensure proactive engagement with brokers and best-in-industry customer service focused on timeliness and accuracy of quotes, policy issuance, and premium booking.
• Mentor less experienced underwriters and support training initiatives, as required.
• Hone individual skill set and product knowledge, demonstrating senior underwriting level expertise, to become a trusted advisor to middle market brokers and customers.

Job Qualifications - What you bring to the table

Required:

• High School Diploma or Equivalent and 4 or more years of experience in the Underwriting or Market Facing area.
• OR
• High School Diploma or Equivalent and 6 or more years of experience in Claims.

AND

• Knowledge of lines of business and the legal and regulatory guidelines.
• Knowledge of the insurance industry and the legal and regulatory environment.
• Knowledge of underwriting philosophy, techniques, pricing, and guideline requirements.
• Experience working on time restraints for quotes on new and renewal business.
• Experience working in a team environment.

Preferred Qualifications:

• Bachelor’s Degree with 4 or more years’ experience in the commercial P and C underwriting area.
• Strong interpersonal, verbal, and written communication skills.

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity, and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work.
• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees’ well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge, and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. We give back to our communities through our talent, time, and resources.
• We have won numerous awards for our workplace culture, including Greater Toronto’s Top Employers and Insurance Business Canada’s 5-Star Diversity, Equity, and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years.

With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We strive to achieve a workplace free of discrimination of all forms. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.