Senior Travel Consultant

BCD Travel; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

Join BCD Travel as a Senior Travel Consultant and be the face of our company. In this remote role, you will assist clients in navigating travel arrangements, ensuring compliance with travel policies, and providing exceptional customer service. Enjoy flexible working hours, generous vacation days, and a supportive work environment that values diversity and inclusion.

Benefits

Flexible working hours

Generous vacation days

Travel industry professional perks and discounts

Career growth opportunities

Inclusive work environment

Qualifications

• Working knowledge of travel industry policies and procedures.
• Experience supporting global customers.
• Strong verbal and written communication skills in English.

Responsibilities

• Search and confirm travel reservations for customers.
• Provide consultation on travel policies.
• Fulfill requests regarding necessary regulations.

Skills

Customer Service

Communication

Travel Industry Knowledge

GDS Amadeus

Job description

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Senior Travel Consultant

Date: May 21, 2025

Location:

CA, Canada, Virtual, NOAM

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Travel Agent (Remote)

Full time, Canada

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Working knowledge of the travel industry, policies, procedures, and processes
• Experience supporting global customers
• Advanced skills in GDS Amadeus
• Strong verbal and written communication skills in English
• Hours of operation: 7am-7pm CT

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
  

We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].