Senior Third Party Market Conduct & Operations Specialist

Co-operators; Burlington; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading Canadian financial services co-operative seeks a Senior Third Party Market Conduct & Operations Specialist. This role focuses on assessing advisor suitability, monitoring market conduct, and improving operational efficiencies. Join a supportive culture that prioritizes career growth and offers flexible work options.

Benefits

Career growth through training and development

Flexible work options

Health and wellness programs

Paid volunteer days

Comprehensive benefits package

Qualifications

• Proficiency in English is essential.
• Background check as a condition of employment.

Responsibilities

• Assess Advisor suitability for contracting with Co-operators.
• Monitor market conduct of Advisors and MGAs/AGAs.
• Perform scheduled audits and prepare reports.

Skills

Innovative mindset

Critical thinking

Strong communication

Job description

Senior Third Party Market Conduct & Operations Specialist

Join to apply for the Senior Third Party Market Conduct & Operations Specialist role at Co-operators.

Job Details

• Company: CLIC
• Department: Individual Insurance
• Employment Type: Regular Full-Time
• Work Model: Hybrid
• Language: English

The Opportunity

We are a leading Canadian financial services co-operative committed to sustainability and resilience. We prioritize our people, providing a strong culture and development opportunities. Our teams deliver products and services that ensure financial security for Canadians, operating with trust, integrity, and inclusivity.

Role Responsibilities

• Assess Advisor suitability for contracting with Co-operators using established standards.
• Review non-standard applicants, summarize information, and coordinate approvals.
• Initiate license applications and communicate with regulators.
• Assess MGA/AGA applicants and provide Market Conduct opinions.
• Monitor market conduct of Advisors and MGAs/AGAs.
• Perform scheduled audits and prepare reports.
• Analyze commission data and resolve issues.
• Manage communications with MGAs/AGAs and internal stakeholders.
• Handle escalated issues related to screening, monitoring, and commission processing.

Qualifications and Skills

• Innovative mindset to improve operational efficiencies and influence change.
• Critical thinking skills for evaluating and proposing solutions.
• Strong communication skills for conveying messages and exploring diverse viewpoints.
• Ability to build trust and guide colleagues' development.

Additional Requirements

• Proficiency in English is essential.
• Occasional travel required.
• Background check as a condition of employment.

What We Offer

• Career growth through training and development.
• Flexible work options and paid time off.
• Health and wellness programs, mental health support, and a supportive culture.
• Paid volunteer days and a comprehensive benefits package including retirement plans, health coverage, and employee assistance programs.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology