Senior Test Analyst, Testing Center of Excellence

LCBO (Liquor Control Board of Ontario); Toronto; On-site; CAD 86,000 - 103,000; Full time

Benefits offered by this job

Health/Dental Benefits

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services via

Workperks

Job summary

LCBO (Liquor Control Board of Ontario) seeks a Senior Test Analyst to lead planning, design, execution and reporting of software testing across projects onsite. You will craft test strategies, coordinate defects, and mentor testers within the Testing Center of Excellence (TCoE).

You'll perform functional, integration, system, SIT and UAT testing in Hybrid/Waterfall/Agile environments, using JIRA, Zephyr and Confluence, contributing to a rigorous testing program in a fast-paced retail setting.

Qualifications

• Bachelor’s degree in Computer Science or equivalent work experience.
• 5+ years IT Quality Assurance and execution experience on projects in agile and waterfall environments.
• 5+ years experience in testing mobile, web, and back-end services.
• Hands-on experience with JIRA, Zephyr, confluence.
• Retail system testing experience is a plus.
• Strong communication and collaboration; able to work with all levels of business.
• Able to manage multiple priorities in a matrixed organization.

Responsibilities

• Lead planning, designing, executing and reporting on software testing activities and results for assigned projects.
• Craft and execute test strategies, test cases, and test plans; coordinate defects to resolution.
• Mentor and guide project testing resources on TCoE processes.
• Perform functional, E2E, System, SIT and UAT testing as required; conduct bug triage meetings.
• Communicate testing timelines, resources and risks with project managers and TCoE manager.

Skills

Quality Assurance

Testing Experience

Communication Skills

Customer-focused

Prioritization

Education

Bachelor’s degree in Computer Science or equivalent work experience

Tools

JIRA

Zephyr

Confluence

Job description

Location Address: 100 Queens Quay East, 9th Floor, Toronto

Number of Openings: 1

Pay: $45.46 - $54.47

Senior Test Analyst

This position is onsite #LI-Onsite. Would you like to play an important role in the Testing Centre of Excellence? Reporting to the Manager, Testing Center of Excellence (TCoE), you will lead planning, designing, executing and reporting on software testing activities and results for assigned projects. You will craft and execute test strategies, test cases, coordinate the resolution of defects and bugs, and ensure effective use of available testing tools. You will work with other testers that may require assistance with their testing activities, create test plans and test executions. If you have a customer-oriented focus, and enjoy a fast, exciting and process driven environment, then this role is for you!

About the Role

• Provide regular and timely reporting on the status of test planning, testing metrics, defects, and execution activities, including providing regular status updates to the project team and executives.
• Lead and conduct project gate reviews to ensure they adhere to gating criteria.
• Participate in all SDLC lifecycle phases using the following methodologies (Hybrid/Waterfall/Agile) for small to mid-sized projects, complete test planning /strategy, and test estimation processes.
• Gather process requirements and analyze information to ensure appropriate test coverage.
• Recommend the different types of testing and approach that is required.
• Communicate and negotiate testing timelines, resources, scope, and critical targets with project managers and the TCoE manager from an efficiency and a risk management perspective.
• Conduct Risk based assessments to ensure we have the right amount of testing in the correct areas.
• Ensure timely notification of issues, risks, and problems, and make recommendations for resolution and/or escalation to the appropriate manager.
• Create automation-ready manual test cases or recommend automated regression suites for and end-to-end test cases; modify existing scripts when they fail to run.
• Conduct functional, E2E, System, SIT and UAT testing where required as well as conduct bug triage meetings.
• Guide, assist and provide mentorship to project testing resources on policies, procedures and testing activities associated with the TCoE processes.
• Other duties as required.

Must Have:

• Bachelor’s degree in Computer Science or equivalent work experience.
• 5+ years of IT Quality Assurance and execution experience on projects in agile and waterfall environments.
• 5+ years experience in testing mobile, web, and back-end services.
• Hands-on experience with JIRA, Zephyr, confluence.
• Strong manual and automated testing proficiency using industry standard best practice quality assurance techniques and methodologies, preference will be given to individuals that have some test automation hands-on experience maintaining and executing scripts.
• Some Retail system testing would be considered an asset.
• Customer-focused, collaborative, with good communication skills; enjoy working with all levels of business.
• Adept at managing and meeting multiple priorities and conflicting deadlines in a highly matrixed organization.

Nice to Have:

• Experience with SAAS Based applications: SAP, BY OMS, AFW, GK POS.
• Experience with TOSCA automation tool.
• In-depth experience in maintaining test automation scripts and a dedication to continuous improvement.
• QAI CSTE, ISTQB Certification or equivalent experience.

Benefits

• Health/Dental Benefits Access to an Employee & Family Assistance Program a Defined Benefit Pension Discounts on products and services via Workperks.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard.

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act.

The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs), which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.

Work Hours: 36.25

Union / Non-Union: Union

There really is a world of opportunities at the LCBO. Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization.