Senior Technology Project Manager, Group Functions Technology

Manulife/John Hancock; Toronto; Hybrid; CAD 113,000 - 163,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Manulife/John Hancock is seeking a Senior Technology Project Manager to drive end-to-end delivery of Finance & Treasury technology and AI-enabled transformation initiatives. You will coordinate with sponsors, product owners, architects, and external partners to translate priorities into executable roadmaps and measurable outcomes.

The role requires delivery discipline, technology acumen, and strong stakeholder influence to navigate ambiguity and deliver business value in a hybrid, matrixed

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Experience delivering enterprise-scale technology transformations from initiation through production.
• Broad understanding of Applications, Platforms, Cloud, Data and AI.
• Experience managing scope, schedules, finances, resources and risks.
• Knowledge of SDLC and governance across Agile, Waterfall or Hybrid.

Responsibilities

• Drive end-to-end delivery of Finance & Treasury technology initiatives.
• Coordinate with sponsors, product owners, architects, and external vendors.
• Translate priorities into executable roadmaps with milestones and outcomes.
• Manage scope, schedule, budget, resources, risks and dependencies.
• Develop executive reports, dashboards and communications for governance.

Skills

Delivery management

Stakeholder mgmt

Analytical skills

Agile/Hybrid delivery

Jira/Confluence

Education

Bachelor’s degree in CS/Engineering/Business

Tools

Jira

Confluence

Planview

Microsoft Project

Power BI

Job description

Working within Technology Business Management & Strategy in Group Functions Technology, the Senior Technology Project Manager will drive the successful delivery of strategic initiatives across the Finance & Treasury technology portfolio.

The role is responsible for planning, organizing and executing complex initiatives from inception through implementation, production readiness and transition to operations.

Working across a matrixed environment, the successful candidate will coordinate with business sponsors, product owners, Application, Engineering, Architecture, Infrastructure, Data, Cybersecurity, Technology Risk and external partner teams to deliver aligned and sustainable outcomes.

The portfolio spans enterprise applications, platforms, cloud, data, analytics, integration, automation and AI-enabled capabilities.

The successful candidate will bring the technology breadth needed to understand complex solution landscapes, connect business and technical dependencies, and translate strategic priorities into executable delivery plans.

Success in this role requires more than traditional project management.

The ideal candidate combines delivery discipline, technology acumen, financial management, stakeholder influence and strong problem-solving skills to navigate ambiguity, drive timely decisions and deliver measurable business value.

Position Responsibilities: Drive end-to-end delivery of complex Finance & Treasury Technology and AI-enabled transformation initiatives, ensuring alignment with business strategy and enterprise objectives.

Partner with business sponsors, technology leaders, architects, product owners, and Finance and Treasury subject matter experts to define delivery strategies, success measures, and value realization plans.

Translate strategic priorities into executable roadmaps, integrated plans, milestones, and measurable outcomes.

Drive alignment across business, technology, Data & AI, architecture, and control functions to establish clear ownership, accountability, and decision-making.

Manage initiative scope, schedule, budget, resources, dependencies, risks, and benefits while balancing competing priorities within a complex global environment.

Facilitate governance forums, executive steering committees, and stakeholder discussions to support timely decisions, issue resolution, and delivery transparency.

Develop executive communications, project reporting, and dashboards that provide clear insights into project health, risks, financial performance, and strategic trade-offs.

Proactively manage risks, issues, assumptions, dependencies, and regulatory considerations to improve delivery predictability and execution confidence.

Partner with Finance, Procurement, Technology Business Management, and external vendors to support investment planning, forecasting, funding approvals, and financial stewardship.

Influence cross-functional teams without direct authority, promoting collaboration, accountability, and execution excellence.

Manage vendor and partner deliverables, support contract and statement-of-work reviews, and monitor performance, financial commitments, and compliance with agreed terms.

Drive project closeout, lessons learned, and after-action reviews, ensuring operational readiness, knowledge transfer, and benefits tracking are established.

Promote effective practices across project delivery, governance, portfolio management, and continuous improvement.

Drive lessons learned and continuous improvement, translating delivery insights into actionable improvements for future initiatives.

Champion an innovation-focused mindset by applying AI, automation, and emerging technologies to simplify Finance and Treasury processes, improve productivity, enhance stakeholder experiences, and enable scalable delivery.

Required Qualifications: Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience.

Strong experience delivering complex, enterprise-scale technology and transformation initiatives from initiation through production.

Broad understanding of enterprise technology, including Applications, Platforms, Cloud, Data, AI, Infrastructure and Integrations.

Demonstrated experience managing scope, schedules, financials, resources, risks, dependencies, vendors and delivery outcomes.

Strong financial management capabilities, including budgeting, forecasting, cost management, variance analysis and business case development.

Strong knowledge of SDLC, technology governance and controls, with experience across Agile, Waterfall and Hybrid delivery approaches.

Ability to translate business priorities, architecture and technology requirements into clear, executable delivery plans.

Strong stakeholder management, communication, analytical and problem-solving skills, with the ability to influence outcomes in a complex, matrixed environment.

Proficiency with Jira, Confluence, Planview, Microsoft Project, Power BI or comparable project, portfolio and reporting tools.

Preferred Qualifications: Experience in Finance, Treasury or financial Services, particularly technology modernization or transformation.

Experience delivering Data & AI, Generative AI, automation, analytics, cloud or modern data-platform initiatives.

Experience working with global teams and distributed delivery models.

PMP, PgMP, PMI-ACP, SAFe, Agile/Scrum or relevant technology certification.

When you join our team: We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

We’ll support you in shaping the future you want to see.

#LI-Hybrid The role being advertised is an existing vacancy.

About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $113,000.00 CAD - $163,000.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leave of absence.

If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement.

We're Manulife. And we’re on a mission to make decisions easier and lives better.

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

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