Senior Technical Writer & AI-Enhanced Training Designer

Jobtailor; Canada; Hybrid; CAD 65,000 - 95,000; Full time

Job summary

Jobtailor is seeking a skilled technical writer to develop clear documentation for Acumatica ERP, aligning with corporate standards and team processes.

You will design training courses, update materials with software releases, collaborate with SMEs, and utilize AI tools to draft, edit, and review content.

The role requires 3+ years in software-doc content, English fluency, and proficiency with version control and content tools.

Qualifications

• 3+ years of technical writing, content development, or instructional design in software.
• Experience using AI-assisted tools to support technical content development.
• Excellent English writing and communication skills with clear, concise style.
• Knowledge of Acumatica ERP is preferred.

Responsibilities

• Develop clear documentation for Acumatica ERP aligned with style guidelines.
• Design training courses and skill assessments for different learner personas.
• Keep docs up-to-date with software releases and collect feedback.
• Collaborate with subject matter experts to fill information gaps.
• Triage documentation requests and maintain the team workspace.

Skills

Technical Writing

AI-Assisted Content Development

Acumatica ERP Knowledge

Content Creation Tools

Instructional Design

Education

Degree in English/technical writing/comms/CS

Tools

Git

Bitbucket

Bamboo

Jira

SQL Management Studio

Oxygen XML Editor

Snagit

Lucidchart

ChatGPT

MS Copilot

Job description

Jobtailor is seeking a skilled technical writer to develop clear documentation for Acumatica ERP, aligning with corporate standards and team processes.

You will design training courses, update materials with software releases, collaborate with SMEs, and utilize AI tools to draft, edit, and review content.

The role requires 3+ years in software-doc content, English fluency, and proficiency with version control and content tools.