Senior Technical Associate

Keurig Dr Pepper; Mississauga; On-site; CAD 50,000 - 59,000; Full time

Benefits offered by this job

Medical

Dental

Disability Insurance

Life Insurance

Paid Time Off

RRSP with company match

Tuition reimbursement

Employee assistance program

Coffee discount

Job summary

Keurig Dr Pepper is seeking a Senior Technical Associate in Mississauga, Ontario. You will install, service and repair VHCS equipment at customer sites, travel to locations, and maintain parts stock to ensure beverage quality and customer satisfaction.

The role requires 3–5 years in a technical setting, strong mechanical aptitude, and a valid driver's license. Benefits include medical, dental, RRSP matching, and more.

Qualifications

• High School Diploma required.
• 3 to 5 years in similar technical role.
• Strong mechanical aptitude – previous electronic/plumbing/electrical experience.
• Bilingualism in concerned provinces.
• Valid Driver's License and clean driver's abstract.
• Basic computer skills.
• Strong verbal and written communication and customer-service skills.
• Ability to handle a physically demanding job with heavy lifting (up to 50lbs).

Responsibilities

• Service and maintain customer equipment.
• Travel to and from customer locations to troubleshoot and fix equipment.
• Install machines at customer locations.
• Maintain adequate parts levels in the truck for equipment repairs.
• This list is not exhaustive. Any other related duties may be assigned by the line manager.

Skills

Communication skills

Customer service

Education

High School Diploma

Job description

Job Overview:

This role is aligned to the Coffee Operating Unit

Senior Technical Associate

Great Brands & Great People.
We work with big, exciting coffee and beverage brands, and we have fun doing it!

Our forward-looking culture is the foundation for a fast-paced environment where we dream big and love what we do.

We’re looking for a roll-up-your-sleeves person to join our team and build a career as a Senior Technical Associate in Mississauga, Ontario.

DESCRIPTION

Responsible for the installation, set-up, repair and ongoing maintenance of VHCS equipment while assuring the highest level of customer satisfaction and beverage quality.

RESPONSIBILITIES

• Service and maintain customer equipment;
• Travel to and from customer locations to troubleshoot and fix equipment;
• Install machines at customer locations;
• Maintain adequate parts levels in the truck for equipment repairs.
• This list is not exhaustive. Any other related duties may be assigned by the line manager.

Total Rewards:

CAD $49,900.00 - $59,488.00 annually.

Actual placement within the compensation range may vary depending on experience, skills, and other factors. Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Requirements:

QUALIFICATIONS

• High School Diploma;
• 3 to 5 years in similar technical role;
• Strong mechanical aptitude – previous electronic/plumbing/electrical experience.

COMPETENCIES

• Bilingualism in concerned provinces;
• Valid Driver's License and clean driver's abstract;
• Basic computer skills;
• Strong communication (verbal, written) and customer-service skills;
• Ability to handle a physically demanding job with heavy lifting (up to 50lbs).

#VHCS

Company Overview:

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, Peñafiel®, GHOST®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Will you join us?

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:

KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members.

Vacancy Transparency :

This role is being posted for an existing vacancy.