Senior Technical Analyst

Northern Health; Prince George; Sur place; CAD 90 000 - 120 000; Plein temps

Résumé du poste

Northern Health is seeking an experienced Senior Technical Analyst to join our Information & Technology Services team in Prince George. The role focuses on implementing and supporting complex core infrastructure systems that span network, servers, security, authentication, messaging, and storage, while delivering reliable Tier 2 technical support.

Working Monday to Friday, 08:00 to 16:00, you will collaborate with ITS colleagues and end users to diagnose issues, plan improvements, and ensure

Qualifications

• Degree in Computer Science or diploma/certificate in related discipline.
• Three years of recent information technology experience.
• Valid Class 5 BC Driver's License.

Responsabilités

• Implement and support complex core infrastructure systems.
• Provide Tier 2 technical support for ITS and user community.
• Collaborate across networks, servers, security, authentication, messaging and storage.

Connaissances

Effective communication

Organizational skills

Analytical skills

Problem solving

Team collaboration

Formation

CS degree

Diploma/Certificate

Description du poste

Position Summary

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking an experienced Senior Technical Analyst to join our Information & Technology Services department.

In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, this position is responsible for implementation and support of complex core infrastructure technology systems, which impact across many functional areas. Examples include, but are not limited to, network, telecommunications, servers, security, authentication, messaging, thin technology, and storage systems. This position will also be responsible for providing Tier 2 technical support for issues that arise from within ITS and the user community.

Shift Rotation/Hours of work:

Monday to Friday, Days - 08:00 to 16:00

Qualfications

• Degree in Computer Science or diploma/certificate in related discipline
• Three (3) years recent experience relating to Information Technology or an equivalent combination of education, training and experience
• Valid Class 5 BC Driver's License

Skills and Abilities:

• Ability to communicate effective both verbally and in writing
• Physical ability to carry out the duties of the position
• Ability to deal with others, including members of the public, in a professional and courteous manner.
• Excellent organizational and analytical skills
• Ability to operate and understand complex equipment
• Ability to handle high stress situations over the telephone and/or in person
• Good creative thinking and conceptualizing abilities
• Thorough knowledge of complex technical issues and common efficient practices in the information technology industry.
• Ability to learn and grasp the business of ITS as a service provider.

Where you will be working:

• Community: Information about living, working, and thriving in the area is available through Prince George

More about Northern Health

Northern Health (NH) boasts the most affordable communities in BC to live, work, and play. NH covers an area of nearly 600,000 square kilometres and offers health services in 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here's what we provide:

• Benefits for Indigenous Employees: Ceremonial, Cultural, and Spiritual Leave, Access to NH Indigenous Community of Practice.
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.