Senior Team Lead, Residential Claims – Calgary

TD Securities; Calgary; On-site; CAD 74,500 - 111,700; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Benefits package

Job summary

A leading financial institution in Canada is looking for a Team Manager III for Residential Claims in Calgary. This role is crucial in managing complex claims and optimizing team performance to enhance customer satisfaction. The ideal candidate will have over 5 years of claims management experience and a strong understanding of insurance policies. Join a dynamic team and contribute to the transformation of claims management while progressing in a rewarding career environment.

Qualifications

• 5+ years relevant experience in claims management.
• Completed HAAG certification or equivalent experience is an asset.

Responsibilities

• Handle complex, high-risk claims that take over a year to resolve.
• Collaborate with internal and external partners for customer satisfaction.
• Identify fraudulent claims and manage risks.

Skills

Managing complex claims

Strong negotiation skills

Knowledge of insurance policies

Risk management

Education

Undergraduate degree

Tools

Xactimate Estimating software

Job description

A leading financial institution in Canada is looking for a Team Manager III for Residential Claims in Calgary. This role is crucial in managing complex claims and optimizing team performance to enhance customer satisfaction. The ideal candidate will have over 5 years of claims management experience and a strong understanding of insurance policies. Join a dynamic team and contribute to the transformation of claims management while progressing in a rewarding career environment.