Senior TDS Operations Analyst

TD Bank, N.A.; Toronto; Hybrid; CAD 76,000 - 116,000; Full time

Job summary

A leading North American bank is seeking a 'Senior TDS Operations Analyst' for its Toronto office. The role involves overseeing payment operations compliance, managing audit processes, and ensuring operational risk controls are met. Join this dynamic team to help innovate and secure banking processes while enjoying competitive compensation and growth opportunities.

Benefits

Health and well-being benefits

Career development programs

Paid time off

Banking benefits and discounts

Qualifications

• 3-5 years of experience in risk, compliance, audit or operational governance in financial services.
• Experience with audit coordination and control tracking.
• Certifications such as CAMS or Six Sigma are preferred.

Responsibilities

• Create and manage central repository of SOPs and workflows.
• Support control testing and audit preparations.
• Develop dashboards for audit, risk, and control metrics.

Skills

Analytical skills

Organizational skills

Attention to detail

Strong communication skills

Education

Bachelor's degree in Finance or a related field

Tools

Microsoft Excel

PowerPoint

SharePoint

Power BI

Tableau

Job description

Senior TDS Operations Analyst page is loaded

Senior TDS Operations Analyst

Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 3 Days Ago time left to apply End Date: June 26, 2025 (3 days left to apply) job requisition id R_1427475

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Global Operations & Business Services Overview:

With over 800 professionals located in offices around the world, Global Operations & Business Services provide critical infrastructure services to support and control the trading, investment, corporate and Retail banking functions of TD Securities. We operate as “One Team” leveraging our global footprint to support our clients with Trades and Payment products. Our goal is to deliver world class service and as such, we are constantly challenging our infrastructure and driving change and innovation to meet the needs of our business.

Payments & Correspondent Banking Services Overview:

Global Payments & Deposit Operations (GPDO) is a rapidly evolving and dynamic place to work for highly motivated professionals looking to make an impact. We are looking for individuals who will help us shape the Future of Payments and continue to build TD's presence and influence within the industry. Our team handles over $250 Billion worth of payments daily and process approximately 9 million transactions annually. The Operations team is in North America, Singapore and India, and is a fast-paced multifaceted team operating 24 hours a day, 7 days a week providing exceptional service to the Bank's Internal Partners, Corporate clients, as well as other Global Financial Institutions

Role Overview:

We are seeking highly organized and proactive process & controls analysts, with specialized expertise in SWIFT wire payments, operational risk, and regulatory compliance to support the delivery and oversight of secure, compliant, and efficient payment operations within Global Payments and Deposit Operations (GPDO). This role requires strong analytical capabilities, project management acumen, cross-functional collaboration, and in-depth knowledge of payment infrastructures and regulatory expectations.

Key Responsibilities:

Process Control oversight and Continuous improvement

• Create and ensure central repository of current SOPs, workflows, and job aids is up to date.
• Support control testing coordination, validation, and tracking of effectiveness.

• Facilitate periodic SOP and procedure reviews with SMEs.

Audit & Issue Management

• Act as liaison for internal/external audit RFIs and evidence collection.
• Support control testing, internal audit preparation, and remediation planning for payment-related findings.
• Maintain trackers for audit requests, issues, and remediation plans.
• Support closure of findings and post-audit lessons learned.
• Recommend improvements based on audit themes and process reviews.

Operational Risk & Control Design

• Identify, assess, and document operational risks in wire payment workflows.
• Coordinate execution of Risk and Control Self-Assessments (RCSA).
• Track issues, exceptions, and risk mitigation plans across operations.
• Assist in identifying trends and thematic control weaknesses.
• Contribute to the design and enhancement of controls to mitigate processing failures.

Governance Reporting & Metrics

• Develop dashboards and scorecards for audit, risk, and control status.
• Support preparation of executive reports and governance committee material.
• Contribute to establishing KPIs and KRIs across operational areas.

Compliance & Regulatory Alignment

• Facilitate collaborating with compliance teams to ensure payment operations align with global regulations, and local jurisdictional laws.
• Assist in implementing screening, monitoring, and reporting tools to meet regulatory expectations.

Change & Project Support

• Partner with project managers, developers, and QA to support delivery of system upgrades, compliance enhancements, and operational improvements involving SWIFT infrastructure.
• Support the implementation of ISO 20022 migration and payment modernization initiatives.
• Act as liaison between business users, compliance officers, technology partners, and risk managers to ensure transparency, alignment, and clear communication.
• Prepare business cases, impact assessments, and risk narratives for change management governance.

Qualifications:

• 3–5 years of experience in risk, compliance, audit, or operational governance (preferably in financial services or payment operations).
• Strong analytical and organizational skills with attention to detail.
• Experience with audit coordination, control tracking, or RCSA execution.
• Proficiency in Microsoft Excel, PowerPoint, and SharePoint; knowledge of reporting tools (Power BI, Tableau) and MS project is a plus.
• Excellent communication skills and ability to work cross-functionally with senior stakeholders.
• Understanding of operational risk, controls, and governance principles.

Preferred Certifications:

• CAMS, CRCM, or other relevant compliance/risk certifications
• SWIFT training or certification
• Six Sigma, Lean, or other process improvement credentials

Why Join Us?

This is an opportunity to build and shape a first-of-its-kind governance structure within a high-impact function of the bank. You’ll work in a collaborative, fast-paced environment where your voice and contributions will directly support operational resiliency, transparency, and compliance maturity.

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific