Senior Systems Analyst [Dynamics 365 Finance & Operations]

Doane Grant Thornton LLP; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Profit sharing

Flex days

RRSP contributions

Holiday closure

Wellness benefits

Concierge-like benefits

Job summary

Doane Grant Thornton is seeking a Senior Systems Analyst to administer and optimize the Dynamics 365 Finance & Operations platform across Canadian operations. The role emphasizes system performance, troubleshooting, security, and reliable support for finance processes.

You will analyze requirements, design configurations, support integrations, and work with stakeholders and IT teams to deliver enhancements while staying current with updates and governance best practices.

Qualifications

• 5+ years professional experience administering ERP systems with a specialization in Dynamics 365 Finance and Operations.

Responsibilities

• Provide technical support and troubleshooting for the Dynamics 365 F&O and other integrated finance applications
• Analyze business requirements and translate them into technical specifications for Microsoft Dynamics 365 F&O
• Design, configure, and customize Dynamics 365 F&O solutions to meet business needs
• Assist with the implementation of integrations between Dynamics 365 and other systems
• Collaborate with business stakeholders, developers, and other IT team members to ensure successful project and enhancement delivery
• Troubleshoot system behavior anomalies, determine root cause, and the appropriate technical resolution
• Plan and execute system upgrades and updates, ensuring minimal disruption to business operations
• Stay updated with the latest Dynamics 365 features and updates to recommend improvements and optimizations
• Follow change management processes, including the creation and review of change requests
• Ensure compliance with security policies and best practices
• Create and maintain documentation for system configurations, processes and procedures
• Provide operational activities when required after-hours and on weekends
• Other relevant duties as assigned and required

Skills

ERP systems administration

Dynamics 365 Finance & Operations know

Business analysis

Data management

Problem-solving

Communication skills

Tools

Microsoft SQL

SSIS

SSRS

SSAS

Power Automate

Azure DevOps

Git

CI/CD pipelines

Job description

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Who We Are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Summary

We are seeking a skilled IT professional with a focus on Microsoft Dynamics 365 Finance and Operations (F&O) to join our dynamic team. The ideal candidate will be responsible for administration, maintenance and support of the Microsoft Dynamics 365 F&O application. The role involves ensuring the system’s optimal performance, support, security and reliability. This role requires a deep understanding of Microsoft Dynamics 365, Power Platform, BI reporting and SQL.

As a Senior Systems Analyst (Dynamics 365 Finance & Operations):

• Provide technical support and troubleshooting for the Dynamics 365 F&O and other integrated finance applications
• Analyze business requirements and translate them into technical specifications for Microsoft Dynamics 365 F&O
• Design, configure, and customize Dynamics 365 F&O solutions to meet business needs
• Assist with the implementation of integrations between Dynamics 365 and other systems
• Collaborate with business stakeholders, developers, and other IT team members to ensure successful project and enhancement delivery
• Troubleshoot system behavior anomalies, determine root cause, and the appropriate technical resolution
• Plan and execute system upgrades and updates, ensuring minimal disruption to business operations
• Stay updated with the latest Dynamics 365 features and updates to recommend improvements and optimizations
• Follow change management processes, including the creation and review of change requests
• Ensure compliance with security policies and best practices
• Create and maintain documentation for system configurations, processes and procedures
• Provide operational activities when required after-hours and on weekends
• Other relevant duties as assigned and required

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Senior Systems Analyst (Dynamics 365 Finance & Operations)? Like the colour purple? Great. Here’s a few more boxes we’re also hoping you can tick:

• 5+ years professional experience administering ERP systems with a specialization in Dynamics 365 Finance and Operations
• Strong knowledge of D365 F&O, business analysis, system configuration, and data management.
• Familiarity with testing methodologies and user support
• Strong understanding of Business accounting and financial processes
• Proficiency with Microsoft SQL including SSIS, SSRS, SSAS, stored procedures and other SQL functions
• Experience with Dynamics 365 integration tools and techniques
• Experience managing automated workflows using Microsoft Power Automate
• Familiarity with DevOps practices and tools, including Azure DevOps, Git, and CI/CD pipelines
• Excellent problem-solving skills and attention to detail
• Excellent verbal and written communication skills to interact with business and technical stakeholders

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

• Profit sharing
• Flex days
• RRSP contributions
• Firmwide holiday closure
• Wellness benefits
• Concierge-like benefits
• Work from anywhere in Canada in the summer for 4 weeks
• and more!

Our special culture shines through when we have the opportunity to connect in person.

That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?

Doane Grant Thornton is committed to employment equity, human rights and respectful workplace principles throughout the life cycle of employment, including at the recruitment and hiring stages.

We welcome applications from members of all equity deserving groups, including persons with disabilities, women, racialized and/or Indigenous applicants.

Should you require accommodation in relation to the recruitment process, please notify us by emailing and we will work with you to meet your accommodation needs.