Senior Systems Administrator, Servers & Storage

Langara College; Vancouver; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading college is seeking a Senior Systems Administrator to enhance IT infrastructure solutions and support operations. This critical role involves collaboration with various IT teams and mentoring junior staff while ensuring compliance with industry standards. The position offers competitive benefits and the opportunity to contribute to the college's mission of promoting wellness and inclusion.

Benefits

Extensive medical, dental, and vision coverage

Generous vacation package

Tuition waivers for courses at Langara College

Hybrid-work program for eligible positions

Access to on-site daycare subject to availability

Qualifications

• 6+ years of experience in systems/network administration.
• Third-tier support experience required.
• Expert knowledge of network management and security protocols.

Responsibilities

• Provide third-level support and technical expertise.
• Execute infrastructure projects and initiatives.
• Mentorship to junior IT staff.

Skills

Analytical Skills

Problem Solving

Communication

Time Management

Team Collaboration

Education

Two-year diploma in computer systems technology or equivalent

Industry Certifications (e.g., Microsoft, VMware, Linux, ITIL)

Tools

VMWare

Juniper Networks

Cisco Technologies

Job description

The Senior Systems Administrator, Infrastructure, provides technical expertise in executing and developing business centric infrastructure solutions for College wide and internal IT projects. In support of day-to-day operations, this position collaborates with IT teams to evaluate, install and maintain infrastructure systems that may include data and telecommunication networks, business applications, cloud integrations, hosted and cloud environments, etc. Additionally, this position provides third level technical support to end-users, internal IT groups and performs other related duties or projects as assigned.

This individual reports to the IT Infrastructure Manager and is coordinated by the Infrastructure Lead to execute projects and IT initiatives. This position provides coaching and mentorship to junior IT members and works collegially with cross-functional groups and external consultants. In the senior technical role, this individual also participates in the planning and implementation of policies and procedures to ensure service provisioning and maintenance is consistent with College goals, industry best practices and regulatory requirements.

Qualifications Required :

Education & Experience :

• Two (2) year diploma in computer systems technology, computing studies, or equivalent technology diploma.
• Completion of recognized industry certification(s) with emphasis in the following areas :

Server / storage technologies (e.g., Microsoft on premise and cloud Administrator certification or Role-based Certification, VMWare, Linux, Citrix, etc.)

• Network administration and security systems design and administration (e.g. Juniper Network, Palo Alto Network, Citrix Load Balancer, Cisco Wireless, etc.)
• IT project management and ITIL certifications an asset (e.g., PMI’s CAPM).
• Over six (6) years of recent related experience in systems / network administration (on-premise, hybrid and cloud solutions) and security system design.
• Two (2) years of experience providing third tier advanced level support in an organization with established ITIL practice and modern IT Service Management practice.
• An equivalent combination of experience and education may be considered.
• Experience as the subject matter expert implementing various IT enterprise class projects utilizing project management principles, techniques, and methods.
• Expert knowledge of network management tools and techniques with training and experience in Ethernet switching, routing, TCP / IP, wireless standards, firewalls, IDS, and network load balancers
• Expert knowledge of security assessment and practices in a variety of platforms, firewalls, intrusion testing, attack mechanisms / associated tools and virtual private networks.
• Knowledge and system / network administrator level experience of server and desktop virtualization technologies, cloud technologies, storage, VMWare, Microsoft Windows Servers, Linux, desktop OS platforms and thin clients.
• Knowledge and system / network administrator level experience with integrating on premise systems / infrastructure with cloud systems / infrastructure and deploying cloud infrastructure.
• Knowledge and system / network administrator level experience designing, planning and deploying high availability / fault tolerant infrastructure and systems for business continuity and disaster recovery planning.
• Experience in providing advanced troubleshooting, creating builds, and configuring servers; handling the day-to-day management of the server operating system, directory services, essential business platforms and identity management systems.
• Working knowledge of the techniques, procedures and standards of computer programming, with training and experience in Java or C++; experience in scripting languages such as Powershell, Python and Unix shell scripts.

Skills & Abilities :

• Ability to respond to urgent situations appropriately to minimize business impacts and work under stress.
• Ability to map business requirements to technical requirements
• Ability to coach junior staff for a high performing team
• Ability to communicate effectively with others (verbally and in writing); including ability to effectively explain technical concepts to non-technical users.
• Strong analytical, problem solving and troubleshooting skills.
• Ability to organize, prioritize workload, and manage time to meet deadlines.
• Ability to work independently, self-motivated, and work as a member of a team.
• Ability to establish and maintain effective working relationships with internal teams, other employees, students and service vendors.
• Ability to understand and maintain knowledge of industry trends and standards.
• Ability to write technical and user support documentation.
• Ability to run training for and presentation to small group of technical or user audience.
• Ability to maintain confidentiality.
• Ability to perform duties within established policies, practices and standards.

Working Conditions

• Ability to safely lift and carry various computer related equipment exceeding 10 kg.
• Ability to work in environments with minor conditions such as noise, dust and cold.

Hours & Days of Work : 8 : 30am - 5 : 00pm Monday to Friday.

T his position is eligible for a bi-weekly LMAS stipend of $288.46.

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honoring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.

• Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual

We offer the following benefits :

• Extensive medical, dental, and vision coverage
• Hybrid-work program for eligible positions
• Generous vacation package plus paid time off during college winter closure (1 week in December)
• Potential eligibility for educational, training, and developmental programs
• Access to on-site daycare subject to availability
• Tuition waivers for courses at Langara College, subject to space availability
• Wellness classes and campus engagement events