Senior Systems Admin Analyst Network Management (Firewall)

Fonction publique de l'Ontario; Toronto; On-site; CAD 85,000 - 109,000; Full time

Benefits offered by this job

Career growth

Education programs

Mentorship

Comprehensive benefits

Flexible work

Modern workspace

Job summary

The Ontario Public Service is seeking a Senior Systems Admin Analyst Network Management (Firewall) to lead enterprise firewall operations and architecture across multiple platforms in Ontario, delivering secure, reliable network services for government operations. Location includes Toronto and other Ontario centres.

You will provide Tier-3 leadership, coordinate complex firewall projects, mentor staff and work with stakeholders to plan resources, schedules and improvements that sustain a

Qualifications

• Experience in a Tier-3 firewall operational role to configure, implement and troubleshoot advanced firewall platforms.
• Expert knowledge of firewall maintenance and administration for multi-tiered environments.
• Experience with system/server operations and related technologies.
• Ability to apply root cause analysis to provide senior-level solutions.

Responsibilities

• Provide technical leadership and coordination for firewall management, administration, configuration and maintenance.
• Deliver ongoing client service and support for stakeholder relations.
• Oversee day-to-day firewall configuration changes and provide Tier 3 client service for firewall activities.
• Offer specialized technical expertise and recommend improvements to sustain a smooth firewall environment.
• Lead planning of resources and reporting on technical aspects of multiple projects.
• Provide mentoring for network administration staff.
• Perform project and service administration activities such as scheduling and cost monitoring.

Skills

Tier-3 firewall

Network security design

System/Server operations

Root cause analysis

Technical leadership

Change management

Stakeholder relations

Project leadership

Job description

Senior Systems Admin Analyst Network Management (Firewall)

Ministry of Public and Business Service Delivery and Procurement

Guelph, Kingston, North Bay, Oshawa, Peterborough, St Catharines, Thunder Bay, Toronto

1 Temporary - up to 18 months with possible extension

17160 - Systems Officer 5

$1,628.82 - $2,104.14 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Help shape the future of enterprise network security!

Bring your technical expertise to the Infrastructure Technology Services (ITS) Division where you can recommend and implement network firewall management platforms, tools and options to enhance network operations in a mission-critical, multi platform and multi protocol environment. You'll provide specialized technical leadership, support complex firewall projects, and help maintain the performance and security of critical government technology services.

About the job

In this role, you will:

• Provide technical leadership and coordination for network firewall management, administration configuration and maintenance.
• Deliver ongoing client service and support for stakeholder relations.
• Oversee the ongoing day-to-day change in firewall configuration and maintenance activity and provide Tier 3 client service for firewall related activities.
• Offer specialized technical expertise and make recommendations for improvements to sustain a smooth network firewall environment.
• Provide leadership in planning resources, coordinating, evaluating and reporting on specialized technical aspects of multiple concurrent or sequential projects.
• Provide specialized technical mentoring for network administration staff.
• Perform project, operational and service administration activities (e.g. scheduling and assigning work, monitoring costs).

What you bring to the team

Technical Skills:

You have:

• experience in a Tier-3 firewall operational role to recommend, configure, implement and troubleshoot advanced physical and logical network firewall platforms
• expert knowledge of current network security systems design and architecture techniques, standards and best practices for firewall maintenance and administration in support of multi-tiered application environments
• knowledge of system/server operations, development and related technologies
• the ability to apply root cause analysis skills to develop and provide senior-level leadership with solutions

Leadership and Project Management Skills:

You have:

• team leadership skills to balance competing needs against available resources within cross-functional technical teams
• knowledge of effective technical change management
• knowledge of client needs and the business environment to define the technical scope of work, develop request for proposal (RFP) specifications and assist in negotiating service level agreements
• experience planning and coordinating plans, schedules, and activities of multiple concurrent or sequential projects
• experience providing technical guidance, instruction, monitoring progress, problem-solving, and reporting to management with recommendations

Customer Service and Relationship Management:

You have:

• the ability to provide ongoing client service regarding operational, technical, and service aspects of stakeholder relations
• experience managing problems effectively while maintaining positive relationships with stakeholders
• experience developing and encouraging teamwork, positive morale, and high performance within cross-functional teams
• experience managing relationships and providing appropriate support to a variety of stakeholders and/or clients

Research and Analytical Skills:

You have:

• proven analytical skills to identify, isolate and resolve complex multi-platform firewall operational issues
• the ability to provide expertise for developing functional firewall security solutions and provide management with recommendations and proposals regarding continuous improvement of operational firewall services
• strong planning and assessment skills to ensure that firewall and network operations and services are scheduled, monitored and evaluated
• strong judgement to make timely and appropriately researched and evaluated recommendations

Communication Skills:

You have:

• experience writing, explaining, and presenting complex technical reports and recommendations for diverse audiences
• experience instructing vendors and providing draft procedures
• written communication skills to develop operational documents, reports and training materials

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• comprehensive benefits that look after your holistic wellness needs
• base salary that aligns to market trends with scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly, and accessible physical work environment

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.