Amended - Senior Systems Admin Analyst

Fonction publique de l'Ontario; Toronto; On-site; CAD 85,000 - 109,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work arrangements

Career growth opportunities

On-the-job training

Job summary

The Ontario Public Service's Infrastructure Technology Services, Directory Services team is seeking two Senior Systems Admin Analysts to support and maintain Active Directory, Entra ID, Entra Active Directory Connect and WINS in a hybrid on-prem and cloud environment.

You will provide technical leadership, deliver ongoing client service, coordinate testing and transitions, mentor staff and guide multiple concurrent projects across the province, including postings in Toronto and other regional

Qualifications

• Strong technical background in Entra ID, Active Directory, Azure Active Directory, Azure AD Connect and WINS.
• Ability to manage Windows-based systems in a hybrid on-prem and cloud environment.
• Understanding of system design and architecture.
• Proficiency in incident, change and problem management with root cause analysis.

Responsibilities

• Provide technical leadership and coordination for system management and maintenance
• Deliver ongoing client service and support for stakeholder relations
• Offer specialized technical expertise and make recommendations for system improvements
• Plan and coordinate project testing and transition processes
• Lead the development and maintenance of best practices for systems administration
• Coordinate technical aspects of multiple concurrent projects
• Provide mentoring for staff and act as a liaison between support groups
• Perform project, operational, and service administration activities

Skills

Entra ID

Active Directory

Azure Active Directory

Azure AD Connect

WINS

Windows Server

Hybrid IT

Incident management

Change management

Documentation

Tools

Entra ID

Active Directory

Azure Active Directory

Azure AD Connect

WINS

Job description

Ministry of Public and Business Service Delivery and Procurement

Division:

City:

Guelph, Kingston, North Bay, Oshawa, Peterborough, St Catharines, Thunder Bay, Toronto

Position(s) language:

Job term:

2 Temporary contract/assignment up to 18 months with possible extension

Job code: 17160 - Systems Officer 5

$1,628.82 - $2,104.14 Per week

*Indicates the salary listed as per the OPSEU Collective Agreement.

Posting timeline: The posting has been extended until September 1, 2026. No changes have been made to the initial posting advertisement. If you have previously submitted an application to this Job ID, there is no need to apply again.

Shape the Future of IT!

Are you a motivated and results-driven IT Professional, with a proven track record to ensure quality and productivity in a high-performance service delivery environment. Consider this opportunity with the Infrastructure Technology Services, Directory Services team.

We are currently looking for two experienced and motivated Senior Systems Admin Analysts with knowledge, experience, and skills supporting and maintaining Active Directory, Entra ID, Entra Active Directory Connect and WINS.

About Us - Directory Services:

We provide comprehensive oversight and administration of core infrastructure services such as Active Directory, Entra ID, Entra Active Directory Connect and WINS.

About the job:

• provide technical leadership and coordination for system management and maintenance
• deliver ongoing client service and support for stakeholder relations
• offer specialized technical expertise and make recommendations for system improvements
• plan and coordinate project testing and transition processes
• lead the development and maintenance of best practices for systems administration
• coordinate technical aspects of multiple concurrent projects
• provide mentoring for staff and act as a liaison between support groups
• perform project, operational, and service administration activities

What you bring to the team:

Technical Skills:

• a strong technical background in Entra ID, Active Directory, Azure Active Directory, Azure Active Directory Connect and WINS operations and related technologies within mid-to-large size IT organizations
• the ability to manage Windows based systems, in a hybrid on-prem and cloud environment
• an understanding of system design and architecture
• proficiency in incident change and problem management along with root cause analysis skills

Customer Service and Relationship Management:

• provide ongoing client service regarding operational, technical, and service aspects of stakeholder relations
• manage problems effectively while maintaining positive relationships with stakeholders
• develop and encourage teamwork, positive morale, and high performance within cross-functional teams
• balance competing needs against available resources in cross-functional technical teams
• manage relationships and provide appropriate support to a variety of stakeholders and/or clients

Communication Skills:

• strong written and oral communication skills
• the ability to write, explain, and present complex technical reports and recommendations for diverse audiences
• the ability to establish effective working relationships and providing mentorship to team members
• the ability to instruct vendors and providing draft procedures

Project Management Skills:

• manage single and multiple diverse incidents/problems/changes projects
• coordinate testing and operational transition/acceptance of projects
• ensure compliance with change requests and technical architecture
• plan and coordinate plans, schedules, and activities of multiple concurrent or sequential projects
• provide technical guidance, instruction, monitor progress, problem-solving, and report to management with recommendations

How we support diversity, inclusion and accessibility:

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer:

Why work for the Ontario Public Service?

The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.

We offer:

• Competitive compensation and benefits
• Flexible work arrangements
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• On-the-job training to support your success in the role

Additional information:

2 English Temporary, duration up to 18 months, 222 Jarvis St, Toronto, Toronto Region or 200 First Ave W, North Bay, North Region or 1 Stone Rd W, Guelph, West Region or 301 St Paul St, St Catharines, West Region or 17 Gable Ln, Kingston, East Region or 33 King St W, Oshawa, Central Region or 615 James St S, Thunder Bay, North Region or 300 Water St, Peterborough, East Region or 1000 Southgate Dr, Guelph, West Region, Criminal Record and Judicial Matters Check (Fingerprint Based), Annual CRJMC, Canadian Border Services Check, Credit History Check, Local Police Databases Search, Social Networking Search

About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.