Senior Supervisor, Facility Operations

Burlington Economic Development Corporation; Burlington; Hybrid; CAD 104,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work environment

Pension and benefits package

Job summary

The City of Burlington is seeking a Senior Supervisor, Facility Operations to lead the delivery, maintenance, and risk mitigation for arenas, pools, community centres, and related facilities. The role requires coordinating with internal teams, managing budgets, and ensuring safety and regulatory compliance.

Reporting to the Manager, Facility Operations, you will oversee staff, implement preventive maintenance plans, and drive cost-effective operations across multiple City sites, with occasional

Qualifications

• College diploma in related field; CRFP required.
• 2+ years supervisory experience; 4–7 years in facilities management including HVAC, security, plumbing and electrical work.
• CPO and OHS certifications are assets.

Responsibilities

• Provide day-to-day service, issue management and complaint resolution for the public.
• Oversee training programs to ensure staff can manage risks and respond to emergencies.
• Monitor facility compliance with regulations; conduct audits, inspections and preventive maintenance.
• Oversee capital improvement projects and coordinate with internal teams on resources.
• Supervise staff: recruitment, training, performance, and staff development.

Skills

Staff supervision

Budgeting

Project management

Regulatory compliance

Emergency response

Education

College Diploma in Business Administration or Recreation Facilities Management

CRFP certification

CPO and OHS awareness

Tools

HVAC systems

Security systems

Plumbing

Electrical systems

Job description

Senior Supervisor, Facility Operations# Careers## Senior Supervisor, Facility OperationsApply: Hybrid: Mainway Arena: Full time: Posted Today: JR0000001090**Position Type:**Regular Full Time (RFT)**Closing Date:**November 19, 2026**Salary/Wage Range:**$104,173.00 - $130,216.00**Working for the City of Burlington**A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.**Type of Vacancy**Full Time Permanent**Hours of Work**35 hours per week **Department**Corporate Facilities & Sustainability**Location**This position is required to work in person at various sites across the City. Work location is subject to change at the discretion of the City due to operational demands.**Position Overview**Reporting to the Manager, Facility Operations, this position is responsible for the development, implementation and oversight of a comprehensive service plan that mitigates risk, protects, and extends the life of assets. Ensures the safe operation of Arenas, Pools, Community Centres, Corporate, Specialty and Joint Venture facilities in a cost-effective manner. Provide project management, internal and external customer service, and maintains working relationships with other service groups to support their end goals.**Responsibilities**The Senior Supervisor, Facility Operations is responsible for:* Provide day-to-day service, issue management and complaint resolution for the public.* Oversee training programs to ensure staff are equipped to manage risks and respond to emergencies effectively.* Monitor facility compliance with regulations and conduct regular audits, inspections, and maintenance.* Develop and implement preventive maintenance plans for facilities.* Oversee capital improvement projects and collaborates with internal teams to ensure efficient use of resources.* Supervision of staff including recruitment, training, and performance management, fostering a positive work environment, and supporting staff development.* Collaborate with other departments and stakeholders to improve service delivery and establish effective working relationships.* Represent the department and provide advice on operational issues, coordinating responses and addressing concerns as needed.* Manage operating budgets and participate in budget planning for facilities.* Monitor expenses, reconcile financial transactions, and oversee large purchases, ensuring compliance with City policies. Develop and implement strategies to improve financial performance including mitigating budget risks and optimizing resource allocation.* Duties and responsibilities are inclusive, but not limited to the above.**Requirements** **Education**: Completion of a College Diploma in Business Administration, Recreation Facilities Management, or related field. Certified Recreation Facilities Professional (CRFP) is required. Certified Pool Operator (CPO) and Occupational Health and Safety (OHS) are assets. **Experience**: Over 4, up to 7 years of related experience including HVAC, security systems, plumbing and electrical work, with at least 2 years of experience in a supervisory capacity.A valid G driver’s licence is required with an acceptable driver’s abstract (no more than three (3) driving related convictions and an accumulation of no more than three (3) demerit points in the previous three (3) years prior to the date of hire). This position may require occasional travel between sites and/or City facilities.**Accommodations**In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: [e-mail] if you require accommodation to ensure your equal participation in the recruitment and selection process.**Note to Applicants:**We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.