Senior Supervisor, Compensation Administration

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Canadian Imperial Bank of Commerce in Toronto seeks a Team Leader, Compensation Administration to guide a ten-person team handling commissions and related accounting adjustments, ensuring month-end deadlines are met and processes run smoothly. You’ll coach staff, improve controls and reporting, resolve complex inquiries, and drive efficiency across Finance and Technology.

The role requires strong Excel and Access skills, data reporting experience, and deep knowledge of compensation processes,

Qualifications

• Strong Excel and Access skills with experience in data reporting and clear communication.
• Operational experience in commission processing, payroll, accounting operations, and complex reconciliations.
• Knowledge of Broadridge, SAP, accounting practices, financial controls, and brokerage/regulatory environment with focus on governance and risk management.

Responsibilities

• Provide operational leadership and coaching to the team, guiding day-to-day commission processing and related adjustments.
• Improve workflows, controls, and reporting to meet audit and SOX requirements.
• Investigate complex inquiries, support escalation, and collaborate across Finance, Technology, and business partners.
• Lead projects and testing to enhance operational effectiveness.

Skills

Access

Excel

Data reporting

Communication

Leadership

Problem solving

Tools

Broadridge (ADP/PostEdge)

SAP

Job description

What you’ll be doing

As a Team Leader, Compensation Administration , you will provide specialized operational knowledge and guidance to Volumes & Commission department staff consisting of ten administrative staff performing a range of clerical and accounting adjustments each month. You will ensure the ongoing operation of the department is performing effectively and efficiently, meeting all month-end deadlines. General responsibilities include reviewing work of administrative staff, coordinating work-flow processes, providing knowledge and guidance for commission related issues and projects (for Clients, Finance and Technology). Investigation is typically required to complete the work and an in-depth knowledge of CIBC World Markets policy is preferred.

How you’ll succeed

Provide operational leadership and coaching – Act as the team’s senior point of contact by providing day-to-day guidance, coaching, and specialized knowledge on commission-related processes, accounting adjustments, and issue resolution. Support colleagues in resolving complex matters while helping ensure work is completed accurately and on time. Strengthen processes, controls, and reporting – Support the effective execution of procedures and controls related to commission processing, reconciliations, financial journals, reporting, and attestations. Help identify gaps, investigate variances, and promote compliance with audit, SOX, and business continuity requirements. Lead complex issue resolution and stakeholder support – Investigate/solve commission-related inquiries, General Ledger impacts, and technical issues, and provide guidance on escalations, projects, and business initiatives involving partners across Finance, Technology, and the business. Drive continuous improvement – Identify opportunities to improve workflows, enhance efficiency, and support implementation of process or system changes. Contribute to projects, testing, and issue analysis to help improve operational effectiveness.

Who you are

You are driven by operational excellence. You are highly organized, adaptable, and resourceful in managing competing priorities, changing demands, and tight timelines while maintaining a high standard of accuracy and service. You lead through expertise and influence. You provide coaching, guidance, and support to others through strong knowledge, sound judgment, and collaboration. You are technically capable. You have strong Access and Excel skills, experience working with data, reporting, and the ability to communicate detailed information clearly and effectively. You bring strong operational experience in commission processing, payroll specialization, accounting operations, and complex reconciliations, supported by knowledge of Broadridge (ADP/PostEdge), General Ledger accounts (SAP), accounting practices, financial controls, and the brokerage and regulatory environment, with a strong focus on compliance, governance, and risk management.

Values matter to you

You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]. CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 34th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Objectives, Communication, Compensation Plans, Long Term Planning, Personal Initiative, Reporting and Analysis, Rewards Programs

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.