Senior Strategic Account Manager

AT&T; Toronto; Hybrid; CAD 128,000 - 157,000; Full time

Job summary

AT&T, a global telecommunications leader, is seeking a Senior Strategic Account Manager in Toronto, Ontario. The role focuses on driving revenue growth, building high-level client relationships, and leading complex multi-country sales initiatives with multinational clients.

You will own the full sales cycle, collaborate with cross-functional teams, and articulate AT&T’s value through ROI analyses and strategic business cases. Hybrid work is available with no relocation offered.

Qualifications

• Minimum 5-8 years of quota-carrying technology sales and account management experience in B2B enterprises.
• Proven track record in direct new business acquisition and exceeding sales quotas.
• Ability to sell and negotiate with senior executives (CIOs, CFOs, CEOs).
• Strong understanding of complex technology solutions, preferably Telco.
• Experience leading global virtual teams delivering complex solutions.
• Strong communication and negotiation skills with data-driven approach.

Responsibilities

• Drive revenue growth by developing and executing comprehensive account strategies.
• Own full sales cycle from prospecting to contract close with C-suite stakeholders.
• Build relationships with CIOs and other C-level executives in multinational organizations.
• Coordinate cross-functional teams to deliver winning solutions.
• Maintain accurate forecasts and pipeline to meet targets.

Skills

Client engagement

New client acquisition

Relationship management

Global account leadership

Strategic account planning

Full sales cycle

Solution positioning

Cross-functional collaboration

Forecasting & pipeline

Education

Bachelor’s degree

Job description

AT&T is an American multinational telecommunications company headquartered in Dallas, Texas. We generate over $125 billion in annual revenue and maintain a market capitalization of approximately $186 billion.

Our International Business team delivers fast, highly secure, edge-to-edge networking technology and connectivity for global customers. Together we deliver the world’s most resilient and robust global backbone in over 120 countries with the capability to reach nearly 200 markets.

We’re hiring for a Senior Strategic Account Manager who will drive revenue growth by developing and executing comprehensive account strategies, selling assigned products and services, fostering long-term client relationships, and ensuring customer satisfaction for business and international clients while meeting sales-based quotas and participating in incentive compensation plans.

What you'll do:

• Client Engagement & Opportunity Creation: Understand client business challenges and priorities; proactively identify, create, and qualify new business opportunities that align with AT&T’s suite of solutions.
• New Client Acquisition: Proactively identify, engage, and secure new clients whose business profiles are strategically aligned with the company’s acquisition roadmap, ensuring long-term growth and value creation.
• Relationship Management: Build and Manage client relationships with CIOs and other ‘C’ suite executives in business, financial and technical conversations.
• Global Account Leadership: Serve as the primary global point-of-contact for large, complex sales pursuits, including outsourcing and managed services, within multinational organizations.
• Strategic Account Planning: Develop and execute comprehensive account plans, mapping organizational networks, building deep client relationships, and identifying early-stage opportunities.
• Full Sales Cycle Ownership: Lead and manage the complete sales process from prospecting through contract negotiation and close, engaging stakeholders from business champions to C-suite (CIO, CFO, CEO).
• Solution Positioning: Articulate and demonstrate AT&T’s value proposition through strategic, consultative selling—developing business cases, ROI analyses, and leveraging client references.
• Cross-Functional Collaboration: Drive end-to-end sales by orchestrating internal resources—Technical Sales Consultants, Overlay Sales, Professional Services, Partners—to deliver winning solutions.
• Pipeline Management & Forecasting: Maintain accurate sales forecasts, report on pipeline activity, and ensure consistent achievement of sales targets and customer satisfaction.

What you'll bring:

• Experience and proven track record: Minimum 5-8 years of quota-carrying technology sales and account management experience, preferably in B2B environments with large, multinational customers
• Sales Track Record: Documented success in direct new business acquisition, consistently exceeding sales quotas in previous roles.
• C-Level Engagement: Proven ability to sell and negotiate with senior executives, including CIOs, CFOs, and CEOs.
• Industry Knowledge: Strong understanding of complex technology solutions, ideally connectivity related (Telco) but also open to other tech. sector exposure.
• Team Leadership: Experience leading and collaborating with global virtual teams to deliver complex solutions.
• Skills: Strong communicator and negotiator with a customer-centric, innovative approach. Proactively drives cross-functional collaboration, embraces smart risk-taking, leverages AI-driven tools to enhance sales execution and efficiency, always informed by data-driven decision making.

What You Will Need:

• Education: Bachelor’s degree or equivalent practical experience required.
• Language: Professional proficiency in English is required, and proficiency in Canadian French is strongly preferred. Strong written and verbal communication skills in both languages are highly desirable.
• The role is based in Toronto, Ontario, with Montreal, Quebec as an alternative location. This is a hybrid position and requires working from the designated office location two to three days per week. No relocation is offered.

Preferred Strengths:

• Demonstrated success acquiring new business in large, multinational enterprise accounts with experience engaging and building relationships with C-level executives.
• Expertise in consultative, value-based selling methodologies.
• Innovative, customer-centric mindset with strong cross-functional collaboration, analytical and strategic thinking skills, comfortable on embracing new technologies like AI to enhance sales execution and maximize productivity.

Starting salary for theSenior Strategic Account Manager role is from CAD $142,700 annually. In addition, AT&T offers a wide range of valuable benefits and rewards. The final offered salary may be higher, depending on your skills, knowledge, and experience.