Senior Specialist, Talent, Organizational Development & Analytics

Mackenzie Investments; Toronto; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

Mackenzie Investments is seeking a dynamic individual to join its Talent, Organizational Development, and Analytics team. The successful candidate will assist in delivering HR programs, gaining valuable experience while promoting continuous improvement and collaboration within a diverse and supportive environment. This role is perfect for someone eager to grow their HR expertise, committed to operational excellence, and passionate about driving results through technology.

Qualifications

• 1-2 years of experience in HR, administrative, or project coordination.
• Strong organizational and time management skills.
• Comfortable working with data and reporting tools.

Responsibilities

• Support Talent, OD, and Analytics initiatives related to workforce planning.
• Execute project plans efficiently and identify opportunities for improvement.
• Collaborate with team members for timely and accurate messaging.

Skills

Organizational skills

Communication

Problem-solving

Project management

Education

Post-secondary education in Human Resources

Tools

SAP SuccessFactors

Qualtrics

Excel

Power BI

Job description

Job Description

Grade: P6 Referral Level: Level 1 Division: IGM-HR

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

As a key member of the Talent, Organizational Development (OD), and Analytics team, this role offers an opportunity to gain hands-on experience to contribute to a wide range of Human Resources (HR) programs and initiatives. You will assist in the delivery and continuous improvement of programs by working closely with team members, learning about best practices, and supporting day-to-day operations. You will contribute to work related to workforce planning, organizational culture and values, competencies and performance management, people analytics, and more. This role reports to the Director, Talent and Organizational Development and is ideal for someone who is eager to grow their HR expertise, enjoys working collaboratively, and is skilled in leveraging technology to drive results.

Key Responsibilities

General Responsibilities

• Support Talent, OD, and Analytics initiatives related to workforce planning, culture and values, performance management, competencies, change management, and external awards.
• Execute project plans efficiently and identify opportunities for continuous improvement.
• Document new and existing processes to support operational excellence.
• Become a subject matter expert (SME) on tools such as Qualtrics and SAP SuccessFactors, while continuously learning emerging and best practices for Microsoft tools like Excel, Power BI, and Copilot.
• Collaborate with team members and the Communications team to ensure timely and accurate messaging across all programs.
• Act as a second line of support for leader inquiries via the centralized HR support team (e.g., HR Connect).
• Address employee escalations, create process documentation, and transfer knowledge to support teams to reduce future escalations.
• Collaborate with internal and external stakeholders on system enhancements, upgrades, and implementations.
• Stay current on Talent, OD and Analytics industry best practices and emerging trends.

Employee Listening

• Support the implementation of the employee listening strategy in collaboration with team members.
• Build small to medium-sized surveys and dashboards in Qualtrics; partner with external vendors for larger, more complex surveys.
• Coordinate with HR Technology, Information System (HRIS) and Reporting teams and vendors to ensure accurate and efficient data handling.
• Pull reports from Qualtrics and assist in developing results presentations for executive audiences.

Performance Management

• Support the annual performance management cycle, including objective setting, mid-year reviews, year-end discussions, calibration, and final ratings.
• Serve as system administrator for relevant SAP SuccessFactors modules.

People Analytics

• Perform data cleanup and validation to ensure accuracy and consistency.
• Maintain and update dashboards to reflect current metrics and insights.
• Pull reports and assist in building presentations to support data-driven decision-making.

Qualifications

• Post-secondary education in Human Resources, Business Administration, Psychology, or a related field (or equivalent experience).
• 1–2 years of experience in an HR, administrative, or project coordination role (internships or co-op placements count).
• Strong organizational and time management skills with the ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• Comfortable working with data and reporting tools (e.g., Excel, PowerPoint); experience with HR systems like SAP SuccessFactors or Qualtrics is a strong asset.
• Curious and eager to learn about HR programs, systems, and best practices.
• Strong attention to detail and a proactive approach to problem-solving.
• Ability to work collaboratively in a team environment and build positive relationships with stakeholders.
• Demonstrated project management and organizational skills.

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by July 4, 2025.

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