Senior Specialist, Property Vendor Partnerships – Waterloo, Ontario

Heartland Farm Mutual Inc.; Waterloo; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Specialist in Property Vendor Partnerships to enhance vendor performance and drive strategic improvements. In this dynamic role, you will manage vendor relationships, conduct performance audits, and analyze costs to implement effective initiatives. Collaborating with internal and external stakeholders, you will provide insightful analytics to claims management and ensure vendor preparedness for catastrophic events. If you are passionate about making a difference in a supportive work environment, this opportunity is perfect for you.

Qualifications

• Experience in vendor management and performance analysis.
• Strong analytical skills to drive cost-saving initiatives.

Responsibilities

• Manage vendor performance and conduct regular reviews.
• Analyze vendor costs and implement cost-saving initiatives.
• Provide guidance on industry trends and best practices.

Skills

Vendor performance management

Analytical skills

Collaboration

Problem-solving

Job description

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

Heartland Mutual Insurance has an excellent opportunity in our Claims Department for a Senior Specialist, Property Vendor Partnerships.

What you will do…

• Vendor performance management, developing best practices to ensure consistent and optimal vendor performance aligned with company standards and expectations.
• Conduct regular vendor performance reviews and audits.
• Collaborate closely with the Property Appraiser and other internal stakeholders, external vendors, independent adjusters, and legal counsel.
• Serve as the primary contact for escalations from internal staff and external vendors, managing concerns professionally and effectively.
• Conduct detailed analysis of escalations, implementing corrective actions or process adjustments to minimise future occurrences.
• Develop and deliver comprehensive reporting on vendor performance, providing insightful analytics and recommendations to claims management.
• Analyze vendor costs to identify and implement effective cost-saving initiatives.
• Review claims handling and vendor-related processes, proposing strategic improvements to drive efficiency, quality, and optimal cost management.
• Develop and execute CAT readiness initiatives, ensuring vendor preparedness and response for catastrophic events.
• Provide guidance and expertise to internal stakeholders on emerging industry trends.

Intrigued? We can’t wait to hear from you!

If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply on the company website. Accommodations are available on request for candidates taking part in all aspects of the selection process.

A Place Where YOU Can Make a Difference! Proudly Canadian. Mutually Owned.