Senior Specialist, Labour Relations 1

Canada Post; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

Canada Post in Edmonton, AB seeks a Senior Specialist, Labour Relations 1 to lead and advise on collective agreements, policies and procedures. The role focuses on grievance handling, arbitration, and safeguarding productive labour/management relations across the region.

You will provide specialist guidance to plant and divisional management, ensuring compliance with the Canada Labour Code and corporate directives, while maintaining strong relations with unions and bargaining agents.

Qualifications

• University degree in Industrial Relations or equivalent.
• 1 to 3 years of relevant functional experience.
• Experience in a unionized environment is an asset.
• Knowledge of Labour Relations, HR, Mail Operations, Collection and Delivery, Marketing and Retail Operations.
• Knowledge of the Canada Labour Code, Canada Post collective agreements, and related policies.

Responsibilities

• Provides Labour Relations services in a large, fast-changing environment.
• Advises on interpretation, application, and administration of Collective Agreements.
• Assists with grievance handling, conciliation or arbitration cases.
• Consults with regional union/management representatives on working conditions and problems.
• Manages grievance procedures after the first level for timely resolution.
• Administers the grievance management system and documentation.

Skills

Labour relations

Grievance resolution

Arbitration support

Policy interpretation

Stakeholder engagement

Education

University degree in Industrial Relations

Job description

Canada Post is seeking a Senior Specialist, Labour Relations 1 in Edmonton, AB. This permanent, full-time position facilitates Labour Relations activities within the assigned area and provides specialist advice and guidance to business partner's plant/divisional management in the interpretation, application and administration of Collective Agreements, policies and procedures consistent with corporate directives.

The role maintains workable interrelationships between employee unions and associations at the regional level and appropriate representatives of management within the terms of the Collective Agreements and the Canada Labour Code. It undertakes grievance resolution after the 1st level with a major focus on the arbitration process, and promotes the development and maintenance of effective labour/management relationships conducive to operational, administrative and service efficiency.

Key Responsibilities

• Provides Labour Relations Services in a highly labour intensive, mechanized, fast changing and politically sensitive environment consisting of a large number of employees represented by a variety of unions and bargaining agents.
• Provides specialist advice, guidance and support to business partners in the interpretation, application, and administration of Collective Agreement(s) along with changes to collective agreements or national policies.
• Advises on the handling of grievances, conciliation or arbitration cases, and is required to present or assist in arbitration cases.
• Consults with regional union/management representatives on matters relating to working conditions, disciplinary issues and problem resolution.
• Handles grievance procedures after the 1st level in a timely and effective manner to ensure speedy resolution of employee problems or concerns.
• Administers the grievance management system (GMS) and ensures proper documentation is collected and recorded in the system.
• Integrates and monitors business processes for regional consultations, grievance management, arbitration, WCB appeals within the operating area.
• Maintains a network of internal and external contacts to regularly benchmark and remain current on future trends and developments related to labour relations programs, policies and strategies.
• Advises the Manager of potential disruptive issues or activities which may arise in the labour force and makes recommendations to avoid or resolve same.

Qualifications

• University degree in Industrial Relations OR university degree with commensurate experience in Labour/Industrial Relations. Alternatively, a completed post-secondary school education program (including courses related to Labour Relations) and commensurate experience.
• 1 to 3 years of relevant functional experience.
• One or more years of experience in a unionized environment is an asset.
• Knowledge of Labour Relations, Human Resources, Mail Operations, Collection and Delivery, Marketing and Retail Operations.
• Knowledge of labour/management principles, the Canada Labour Code, the Canada Labour Relations Board process, Canada Post collective agreements, Canada Post Health and Safety programs, the Worker's Compensation Process and the Canada Post Act.
• Familiarity with provincial labour regulations, collective agreements and various labour organizations.

University degree in Industrial Relations or equivalent experience; 1 to 3 years of relevant functional experience; experience in a unionized environment is an asset; knowledge of the Canada Labour Code and collective agreement administration.