Senior Special Credit Account Manager

FCC / FAC; Ottawa; Hybrid; CAD 108,000 - 146,000; Full time

Benefits offered by this job

Hybrid work options

Competitive total rewards

Benefits and wellness programs

Learning and development opportunities

Job summary

FCC is seeking a Senior Special Credit Account Manager to stabilize financially distressed accounts in the agriculture and food sectors. You will manage high‑risk files, apply strong financial analysis, and negotiate solutions with customers and third parties to minimize losses.

The role emphasizes collaboration, sound judgment, and relationship building within a team focused on resolving complex credit challenges. A fixed-term contract with hybrid work options is offered.

Qualifications

• Bachelor’s degree in finance, business, agricultural finance or related field.
• Minimum seven years of relevant experience in commercial credit or complex account management.
• Extensive knowledge of commercial lending and recovery practices.
• Proven expertise in financial analysis, negotiation and restructuring of complex files.
• Strong understanding of credit laws and recovery practices.
• Proficiency with computer tools and software applications.
• Proven experience providing coaching and mentorship.

Responsibilities

• Analyze financial statements to assess the customer’s financial position and viable recovery options.
• Negotiate repayment agreements, loan amendments and other solutions with customers and third parties.
• Collaborate with solicitors, creditors and specialists to protect FCC’s interests.
• Monitor and implement action plans to address account issues.
• Provide coaching and mentorship to credit specialists and internal partners.

Skills

Financial analysis

Negotiation

Credit restructuring

Stakeholder management

Mentorship

Commercial lending

Risk assessment

Education

Bachelor's degree in finance/business/agricultural finance

Equivalent combination of education and experience

Tools

Computer software proficiency

Job description

Closing Date (MM/DD/YYYY)

10/07/2026

Worker Type

Term (Fixed Term)

Language(s) Required

English

Term Duration (in Months)

15

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$107,780 - $145,820

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

What you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
• Growth: Learning and development opportunities to help you thrive
• Hybrid work options

How You'll Make An Impact

Leverage your expertise in loan restructuring and managing complex accounts to help stabilize the financial situation of customers in the agriculture and food industry who are facing significant challenges.

As Senior Special Credit Account Manager, you'll manage some of the most complex and high-risk files. Drawing on your strong understanding of commercial lending practices and financial analysis, you'll develop realistic solutions, negotiate with multiple stakeholders and minimize potential losses.

Are you known for your sound judgment, relationship-building skills and analytical abilities? Do you thrive in a collaborative environment focused on solving complex problems? If so, this role could be for you.

What You'll Do

• Analyze financial statements in order to assess the customer's financial situation and identify viable recovery options
• Negotiate repayment agreements, loan amendments and other solutions with customers and affected third parties
• Work with solicitors, creditors and other specialists to protect FCC's interests
• Oversee the monitoring and implementation of action plans to address account issues
• Provide coaching, mentorship and guidance to credit specialists and internal partners

What you’ll bring to the team

• Bachelor’s degree in finance, business, agricultural finance or a related field (or an equivalent combination of education and experience)
• Minimum seven years of relevant experience in commercial credit or complex account management
• Extensive knowledge of commercial lending and recovery practices
• Proven expertise in financial analysis, negotiation and restructuring of complex files
• Strong understanding of credit laws and recovery practices
• Proficiency with computer tools and software applications
• Proven experience providing coaching and mentorship

Preferred Qualifications

• Experience working with customers in the agribusiness, food or agricultural production sectors
• Experience collaborating with external stakeholders such as solicitors, bankruptcy trustees or receivers
• Demonstrated ability to manage multiple priorities in a complex environment

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.