Senior Solutions Consultant - AI-Driven SaaS Loyalty

EWS Group; Toronto; On-site; CAD 130,000 - 140,000; Full time

Job summary

Jonas Software is seeking a Senior Solutions Consultant to partner with clients across global markets to design, configure, and implement CORA Loyalty platform capabilities that deliver measurable business value.

As a senior member of the Professional Services organization, you will guide customers from discovery through implementation, adoption, and ongoing optimization, collaborating with Product Management, Engineering, Quality Engineering, Client Success, and Delivery teams.

Qualifications

• 8+ years of experience implementing enterprise SaaS platforms or complex business applications.
• Strong experience conducting business process analysis, requirements gathering, and solution design.
• Proven experience leading enterprise software implementations from discovery through production deployment.
• Excellent understanding of SaaS implementation methodologies, customer onboarding, and organizational change management.
• Experience configuring enterprise software platforms without extensive custom development.

Responsibilities

• Lead discovery workshops to understand customer processes and translate requirements into scalable designs.
• Configure CORA Loyalty platform capabilities and support data migration, integration planning, and go-live activities.
• Collaborate with Product Management and Engineering to identify enhancements and platform evolution.
• Guide customers through implementation milestones, adoption, and ongoing optimization, leveraging AI-assisted tools.

Skills

Business process analysis

Requirements gathering

Solution design

SaaS implementation

Stakeholder management

APIs & integrations

Data migration

Agile

Tools

Microsoft Copilot

ChatGPT Enterprise

Claude

Job description

Jonas Software is seeking a Senior Solutions Consultant to partner with clients across global markets to design, configure, and implement CORA Loyalty platform capabilities that deliver measurable business value.

As a senior member of the Professional Services organization, you will guide customers from discovery through implementation, adoption, and ongoing optimization, collaborating with Product Management, Engineering, Quality Engineering, Client Success, and Delivery teams.