Senior Software Engineer - Data Platform & AI Automation

Diligent Corporation; Vancouver; Hybrid; CAD 114,000 - 140,000; Full time

Job summary

Diligent in Vancouver is seeking a Senior Software Engineer to own the production data platform, delivering integrated, governed pipelines and automated reporting with AI-assisted workflows. You will write production code, shape system design, own CI/CD, and ensure data correctness for leaders' decisions in a collaborative, hybrid work environment.

You'll build and operate a cloud data platform (Snowflake/AWS, dbt) and enable AI tooling, governance, and MLOps controls across delivery, product,

Qualifications

• Production-grade software engineering fundamentals with API and interface design.
• Experience building and operating production data platforms on cloud warehouses or lakehouses.
• Practical AI tooling experience with end-to-end pipelines and governance.
• Ability to reason about cost, latency, failure modes and when to apply models.
• Strong governance, data quality, lineage and PII handling.
• CI/CD and DataOps: automated testing, release gates, infrastructure automation.

Responsibilities

• Design and operate the cloud data platform including ingestion, transformation, orchestration and serving.
• Integrate data from across business systems with data contracts and lineage.
• Build automated, continuously refreshed reporting to enable exception-based management.
• Connect AI agents to governed data with outputs, provenance and human-in-the-loop approval.
• Develop feature pipelines and MLOps controls: tests, versioning, promotion gates and drift monitoring.
• Own engineering standards for data testing, observability, environment promotion and access control.

Skills

Production code

API design

Systems design

CI/CD

Data platform

Snowflake

AWS

dbt

Orchestrator

AI tooling

Tools

Snowflake

dbt

AWS

Orchestrator

Job description

Senior Software Engineer - Data Platform & AI Automation

Must be based in Vancouver

The role

We'rehiring a dedicated data engineer to own the production data platform that our delivery, product, and engineering teams run on; designing integrated, governed data pipelines and delivering automated reporting, AI-assisted workflows, and predictive signals on top of them.You'llwrite production code, design systems, own CI/CD, and be accountable for the correctness of data that leaders make decisions on.

What you'll do

• Design andoperateour cloud data platform: ingestion, transformation, orchestration and serving.
• Integrate data from across the business (delivery tooling, CRM, product telemetry, finance,supportand customer feedback systems) with shared identifiers, datacontractsand lineage.
• Build automated and continuously refreshed reporting so teams manage by exception rather than chasing status.
• Connect approved AI agents togoverneddata with structured outputs, provenance,guardrailsand human approval in the loop.
• Build feature pipelines and theMLOpscontrols behind predictive use cases: tests, versioning, promotiongatesand drift monitoring.
• Own the engineering standards for data: testing, observability, environment promotion, PII classification and access control.

What you'll bring

• Strong software engineering fundamentals: production-qualitycode, API and interface design, testing discipline, systems design.
• Real experiencebuilding and operating production data platforms on a cloud warehouse orlakehouse(Snowflake and AWS preferred) withdbtand a modern orchestrator.
• Practical AI tooling experience: something shipped, not prototyped. LLM-backed classification,extractionor structured-output pipelines; agent and tool-calling workflows; retrieval; evals.
• You can reasonaboutcost, latency, failure modes and when not to use a model.
• Sound governance judgement: data quality, observability, lineage, versioned contracts, auditability, PII handling.
• CI/CD andDataOps: automated testing, release gates, infrastructure automation, rollback.
• Comfort working directly with engineering, product,financeand security stakeholders.

Nice to have

• Feature stores andMLOpstooling: serving and monitoring models in production
• Experience working with and designing MCP Servers
• Experience with BI platforms and semantic layers
• You already use AI coding tools as part of how you work

Pay Range

$114,240 - $140,000 CAD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoDiligent's EEO Policy andUS EEOC ’ s Know Your Rights . We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

To support a fair and consistent hiringprocess, we use AIand digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinatinginterview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review ourCandidate Privacy Policy .

At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.