Senior Software Engineer - Alloy and OpenTelemetry Collector - Canada

Tbwa Chiat / Day Inc; Golden Horseshoe; Remote; CAD 153,000 - 185,000; Full time

Job summary

A leading company in observability is seeking a Senior Software Engineer to join their remote team in Canada. The role involves working with the Alloy team to enhance Grafana's observability platform, contributing to open-source projects, and engaging with customers. Ideal candidates will have a passion for observability, strong communication skills, and relevant open-source experience.

Benefits

Equity

Bonus

Qualifications

• Passion for observability and writing documentation.
• Excellent communication skills.
• Relevant open source experience, ideally in OpenTelemetry or Prometheus.

Responsibilities

• Deliver new functionality with the Alloy team.
• Contribute to design documents for upcoming features.
• Support customers with observability pipelines.

Skills

Communication

Open Source Experience

Customer Engagement

Job description

Senior Software Engineer - Alloy and OpenTelemetry Collector - Canada

This is a remote position for candidates in Canada. Residents of Quebec are not eligible.

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack.

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

Grafana Alloy is an open source OpenTelemetry Collector distribution with built-in Prometheus pipelines and support for metrics, logs, traces, and profiles. The Alloy team collaborates with the upstream OpenTelemetry collector community on components we include in our distribution. We also cover use cases that are out-of-scope for OpenTelemetry, like integration of Prometheus exporters.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What will you be doing?

• Working with the Alloy team to deliver new functionality.
• Contributing to and reviewing design documents for upcoming features.
• Being an active member of the OpenTelemetry collector community. Alloy shares a lot of components with the OpenTelemetry collector project.
• Being familiar with the Prometheus ecosystem and making sure that Alloy integrates well with Prometheus components.
• Supporting customers and prospects with setting up their observability pipelines.
• Working with other teams within Grafana to make sure Alloy works well with the solutions they are building.
• Participating in on-call rotations for our deployments.

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What are we looking for in you?

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in OpenTelemetry or Prometheus.
• You are willing to become an active member of the OpenTelemetry community.
• You have a good understanding of production environments. Ideally you have been responsible for operating production infrastructure and services, and organizing on-call.

In Canada the Base compensation range for this role is $153,729 CAD - $184,475 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

Equal Opportunity Employer : At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

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Senior Software Engineer • Golden Horseshoe, ON, Canada