Senior Software Engineer - Alloy and OpenTelemetry Collector - Canada Canada (Remote)

Tbwa Chiat/Day Inc; Canada; Remote; CAD 153,000 - 185,000; Full time

Job summary

An innovative company is seeking a Senior Software Engineer to join their remote team in Canada. This role involves working on the Alloy team to enhance observability tools and contribute to the OpenTelemetry community. You will engage with customers, support their observability needs, and collaborate with other teams to ensure seamless integration. The ideal candidate is passionate about observability, possesses excellent communication skills, and has relevant open source experience. This position offers a unique opportunity to work in a dynamic environment where your contributions will impact a diverse range of clients and projects.

Benefits

Equity

Bonus

Remote Work

Diversity and Inclusion Initiatives

Qualifications

• Passion for observability and willingness to engage with the community.
• Strong communication skills and experience in production environments.

Responsibilities

• Deliver new functionality with the Alloy team and support customers.
• Contribute to design documents and engage with the OpenTelemetry community.

Skills

Observability

Communication Skills

OpenTelemetry

Prometheus

Documentation Writing

Job description

Senior Software Engineer - Alloy and OpenTelemetry Collector - Canada

This is a remote position for candidates in Canada. Residents of Quebec are not eligible.

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack.

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

Grafana Alloy is an open source OpenTelemetry Collector distribution with built-in Prometheus pipelines and support for metrics, logs, traces, and profiles. The Alloy team collaborates with the upstream OpenTelemetry collector community on components we include in our distribution. We also cover use cases that are out-of-scope for OpenTelemetry, like integration of Prometheus exporters.

As a company, we are remote-first and global. We embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What will you be doing?

• Working with the Alloy team to deliver new functionality.
• Contributing to and reviewing design documents for upcoming features.
• Being an active member of the OpenTelemetry collector community.
• Being familiar with the Prometheus ecosystem and ensuring that Alloy integrates well with Prometheus components.
• Supporting customers and prospects with setting up their observability pipelines.
• Working with other teams within Grafana to ensure Alloy works well with the solutions they are building.
• Participating in on-call rotations for our deployments.

As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

What are we looking for in you?

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in OpenTelemetry or Prometheus.
• You are willing to become an active member of the OpenTelemetry community.
• You have a good understanding of production environments, ideally having been responsible for operating production infrastructure and services, and organizing on-call.

In Canada, the base compensation range for this role is $153,729 CAD - $184,475 CAD. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed here.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Equal Opportunity Employer: At Grafana Labs, we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

We will recruit, train, compensate, and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity build a strong organization and we’re working hard to ensure that’s the foundation of our organization as we grow.