Senior Software Engineer- AI Platform(CA)

PointClickCare; Mississauga; On-site; CAD 142,000 - 158,000; Full time

Benefits offered by this job

Benefits from Day 1

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support

Employee Assistance Program

Inclusion Communities

Employee Recognition

Job summary

PointClickCare is seeking an experienced software engineer to advance AI platform infrastructure in a hybrid Toronto-area role. You will work across teams to build scalable Java services, implement TDD, and leverage Azure cloud services and Kubernetes for production workloads.

The role emphasizes observability, CI/CD, and collaboration with vendors to improve products. A BSc in CS or related field is required, with strong problem solving and self‑driving capabilities.

Qualifications

• Experience writing clean code that performs well at scale using Java (or other functional or object-oriented languages).
• Experience with Azure cloud services or equivalent.
• Experience with cloud native streaming using Azure Event Hub/Service Bus (or others, such as AWS Kinesis, Google Pub/Sub).
• In-depth knowledge of relational databases (e.g. Microsoft SQL Server, PostgreSQL).
• Experience with GitHub Actions, Jenkins CI/CD pipeline.
• Experience with Spring Boot.
• Solid experience writing RESTful API endpoints.
• Absolute love of TDD and working knowledge of it.
• Proficient in GIT.
• Experience using system and performance monitoring tools (e.g. Azure Log Analytics, Grafana, DataDog).
• Experience with automated testing frameworks (e.g. Selenium, Cypress, Jest, Playwright).
• Excellent organization, critical-thinking and personal leadership skills.
• Self-starter with the ability to deliver with minimal supervision.
• Being okay with the uncomfortable feeling that comes from learning new things.
• Team player.
• Analytical mind with problem‑solving aptitude.
• BSc/BA in Computer Science or a related degree.
• Use of Generative AI Code Assistants (e.g. GitHub Copilot) is a must and working knowledge of spec‑driven development. Daily application of the latest Generative AI Model capabilities is a must.
• Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security.
• Demonstrated expertise in observability and monitoring frameworks, with a focus on real‑time performance (e.g.: experience with OpenTelemetry, NLPFlow).
• Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs.

Responsibilities

• Identify, prioritize and execute tasks in the software development life cycle.
• Work with business to iterate over software requirements.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting.
• Analyze and debug systems.
• Perform validation and verification testing in a test‑driven manner.
• Review the work of others, and invite others to review your work.
• Collaborate with internal teams and vendors to fix and improve products.
• Ensure software is up-to-date with latest technologies.

Skills

Java

TDD

Git

RESTful API

GITOPS

Teamwork

Problem solving

Education

BSc/BA in Computer Science or related degree

Tools

Azure

Azure Event Hub/Service Bus

Kubernetes

Docker

Istio

GitHub Actions

Jenkins CI/CD

OpenTelemetry

Grafana

DataDog

Selenium

Playwright

Jira

Job description

Travel to Office Expectations

• For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office, including onboarding, team events, semi-annual and annual team meetings.
• For Hybrid Roles: If this role is Hybrid, there is an expectation to reside within commutable distance to the office/location specified; this includes weekly/bi-weekly/monthly events in the office. This is a requirement for this role.

Day-to-Day Responsibilities

• Identify, prioritize and execute tasks in the software development life cycle.
• Work with business to iterate over software requirements.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting.
• Analyze and debug systems.
• Perform validation and verification testing in a test‑driven manner.
• Review the work of others, and invite others to review your work.
• Collaborate with internal teams and vendors to fix and improve products.
• Ensure software is up-to-date with latest technologies.

Qualifications

• Experience writing clean code that performs well at scale using Java (or other functional or object-oriented languages).
• Experience with Azure cloud services or equivalent.
• Experience with cloud native streaming using Azure Event Hub/Service Bus (or others, such as AWS Kinesis, Google Pub/Sub).
• In-depth knowledge of relational databases (e.g. Microsoft SQL Server, PostgreSQL).
• Experience with GitHub Actions, Jenkins CI/CD pipeline.
• Experience with Spring Boot.
• Solid experience writing RESTful API endpoints.
• Absolute love of TDD and working knowledge of it.
• Proficient in GIT.
• Experience using system and performance monitoring tools (e.g. Azure Log Analytics, Grafana, DataDog).
• Experience with automated testing frameworks (e.g. Selenium, Cypress, Jest, Playwright).
• Excellent organization, critical-thinking and personal leadership skills.
• Self-starter with the ability to deliver with minimal supervision.
• Being okay with the uncomfortable feeling that comes from learning new things.
• Team player.
• Analytical mind with problem‑solving aptitude.
• BSc/BA in Computer Science or a related degree.
• Use of Generative AI Code Assistants (e.g. GitHub Copilot) is a must and working knowledge of spec‑driven development. Daily application of the latest Generative AI Model capabilities is a must.
• Extensive experience building and maintain AI platform infrastructure, Kubernetes, and container security.
• Demonstrated expertise in observability and monitoring frameworks, with a focus on real‑time performance (e.g.: experience with OpenTelemetry, NLPFlow).
• Experience with AI infrastructure components such as vector databases, prompt/versioning stores, and AI IDEs.

Bonus Points For

• Experience with Kafka, or Kafka compatible platforms (e.g. Redpanda, WarpStream, or others).
• Experience with integration engines such as Rhapsody, Mirth, or others.
• Experience with message brokers such as RabbitMQ.
• Experience with Docker, Kubernetes and Istio.
• Experience with Ansible.
• Experience with SAML, OAuth and OpenID Connect.
• Experience working on a SaaS product.
• Experience with Service Oriented Architecture.
• Knowledge of scripting languages such as Python, Bash.
• Familiarity with vLLM, SGLang or similar framework to host LLM inference workloads.
• Experience with CI/CD pipelines and automation for AI model deployment and platform operations.
• Strong knowledge of authentication and authorization frameworks integrated into AI platforms.

Salary

$142,000 - $158,000 a year

Benefits & Perks

• Benefits starting from Day 1!
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [e-mail] should you require any accommodations.