Senior Service Technician

Boonstraright Time; Hamilton; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking energetic HVAC Lead Installers & Service Technicians to deliver top-notch installation and service for heating, ventilation, and air conditioning systems. This role involves ensuring compliance with safety standards, educating customers on HVAC options, and providing a five-star experience on every call. The company values its employees and offers competitive compensation, excellent benefits, and opportunities for growth. If you have a passion for HVAC and a commitment to customer satisfaction, this is the perfect opportunity for you to thrive in a supportive and dynamic environment.

Benefits

Competitive compensation

Additional incentive earnings

Excellent benefits package

Group RRSP

Opportunity for growth

Uniforms provided

Qualifications

• Minimum 3 years HVAC experience with furnaces and air conditioners.
• Must have strong technical and customer service skills.

Responsibilities

• Perform onsite installation and service of HVAC systems.
• Educate customers on HVAC maintenance and options.
• Ensure compliance with Technical Standards and Safety Authority codes.

Skills

HVAC Installation

Customer Service

Technical Skills

Problem-Solving

Education

Gas Technician License

3+ years HVAC experience

Tools

Ladders

HVAC Equipment

Job description

Posted Friday, January 24, 2025 at 5:00 AM

Here at Boonstra a division of RT Holdings Inc (Right Time Heating and Air Conditioning), we strive to provide the best service and products to our customers, with a dedicated, highly skilled workforce that has a solid foundation built on mutual respect. At Right Time Heating and Air Conditioning, we have always valued our employees as our most important resource.

Our team is dynamic and enthusiastic, and we know you will enjoy working and growing with us!

Boonstra requires energetic, motivated, and career-minded HVAC Lead Installers & Service Technicians to be responsible for performing onsite installation and service to HVAC (heating, ventilation, and air conditioning) systems and equipment.

What will you do:

• Ensure customers' heating, ventilation, and air-conditioning equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
• Follow all Energy Star installation and service processes and procedures.
• Educate customers on proper care and maintenance and promote all various HVAC options.
• Complete general and specific HVAC equipment inspections.
• Maintain a clean, fully stocked vehicle.
• Explain the benefits of newer highly efficient equipment to the customer.
• Promote products and services on every call.
• Must never sell the customer a repair they do not need.
• Provide a five-star experience on every call or make it right before leaving the customer's home.
• Feel comfortable requesting online reviews from customers.

Education/Experience/Skills

• A minimum of 3 years recent HVAC Installation or Service experience with exposure to furnaces, central and ductless air conditioners, gas boilers, and water heaters, including tankless heaters.
• Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.
• Must have a Gas Technician license.
• Valid Driver's License with a clean record.
• Comfortable working from heights and using a ladder.
• An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude.
• Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements.

At Boonstra, we expect a lot from our technicians. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job while providing for their families, which include:

• Competitive compensation.
• Additional incentive earnings available.
• Excellent benefits package.
• Group RRSP.
• Opportunity for growth.
• Uniforms provided.

Does this sound like the job for you? If you have the qualifications above, we want to hear from you!

Please note that this position requires a Criminal Background Check to be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.

Right Time Heating and Air Conditioning is an equal opportunity employer.

Please let us know of any accommodations required in preparation for your visit.