Senior SDET for AI Agentic QA & Automation

Dialpad; Kitchener; On-site; CAD 136,000 - 158,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Robust training program

Job summary

Dialpad is seeking a Sr. Software Development Engineer in Test based in Kitchener, Canada. In this role, you will own the test automation and quality frameworks for our AI Voice Agent services, ensuring excellent product stability and performance.

We require individuals with 5+ years of experience in SDET or software engineering, familiar with cloud-native systems and automation frameworks. Join us in redefining business communications!

Qualifications

• 5+ years of experience in software engineering or SDET roles.
• Experience building test frameworks and scalable automation systems.
• Familiarity with AI evaluation techniques.

Responsibilities

• Own end-to-end quality for agentic features.
• Design and build automation tooling and frameworks.
• Integrate AI quality checks into CI/CD pipelines.

Skills

Experience testing distributed, cloud-native SaaS systems

Proficiency in coding with AI agents

Hands-on exposure to LLMs or AI/ML systems

Understanding of non-deterministic systems

Strong collaboration skills

Education

Bachelor’s degree in Computer Science

Tools

Jenkins

GitHub Actions

Job description

Dialpad is seeking a Sr. Software Development Engineer in Test based in Kitchener, Canada. In this role, you will own the test automation and quality frameworks for our AI Voice Agent services, ensuring excellent product stability and performance.

We require individuals with 5+ years of experience in SDET or software engineering, familiar with cloud-native systems and automation frameworks. Join us in redefining business communications!