Senior Scheduler

Atkinsr; Richmond; On-site; CAD 81,000 - 101,000; Full time

Benefits offered by this job

Hybrid working culture

Generous time-off policies

Training and professional development

Job summary

ProTrans BC Operations Ltd., a subsidiary of AtkinsRéalis, is seeking a Senior Scheduler to support the day-to-day Canada Line operations from Richmond, BC. You will lead scheduling initiatives, oversee the Scheduling Team, and work with cross-functional stakeholders to ensure safe, reliable service for Vancouver, Richmond and the airport.

The role requires a post-secondary degree, 6+ years in workforce scheduling, experience in 24/7 operations, and proficiency with Kronos/UKG and Excel.

Qualifications

• Post-secondary diploma or degree in Business Administration, Operations Management, Project Management, Engineering, Construction Management, or a related discipline, or an equivalent combination of education and relevant experience.
• 6+ years of progressive workforce scheduling experience, including responsibility for scheduling and coordinating shifts for a workforce of 200+ employees in a complex operational environment.
• Experience scheduling employees in a 24/7, multi-shift operational environment, ensuring adequate staffing levels and operational continuity.
• Advanced proficiency with workforce management and scheduling systems, preferably Kronos/UKG, including schedule management, reporting, and workforce optimization functions.
• Strong Excel and spreadsheet skills, including data analysis, report generation, trend identification, and workforce planning support.
• Experience working in a unionized environment with a thorough understanding of collective bargaining agreements, seniority rules, and scheduling-related labor provisions.
• Knowledge of applicable regulatory requirements, including Duty and Rest Period Rules for Railway Operating Employees, Canadian employment standards legislation, and hours-of-work requirements, with the ability to develop and maintain compliant workforce schedules.

Responsibilities

• Develop annual scheduling objectives, establish priorities, organize the Scheduling Team's workload, and provide technical guidance, training, mentorship, and operational support to scheduling staff and stakeholders.
• Provide strategic scheduling advice to department leaders and client groups, including schedule development, workforce planning, forecasting, staffing analysis, and ongoing evaluation of operational requirements.
• Lead and administer annual shift, vacation, and statutory holiday bidding processes, while coordinating daily staffing levels, managing time-off requests, and ensuring adequate operational coverage through callouts, overtime allocation, and other scheduling measures.
• Develop workforce schedules for special projects, training programs, service changes, and multi-department initiatives, including evaluating alternatives, allocating resources, and balancing operational requirements.
• Monitor attendance, absenteeism, overtime, staffing levels, and workforce utilization; identify trends and provide analysis, reports, and recommendations to improve efficiency, resource allocation, and service delivery.
• Maintain accurate workforce information in scheduling and HR systems, including employee records, schedules, job changes, and staffing updates; conduct audits to ensure data accuracy, consistency, and integrity.
• Collaborate with Human Resources, Labour Relations, operational leaders, and external vendors to address scheduling matters, grievances, return-to-work planning, collective agreement compliance, process improvements, scheduling systems administration, and continuous enhancement of scheduling tools, procedures, and controls.

Skills

Excel

Spreadsheet skills

Data analysis

Workforce planning

Education

Post-secondary degree in related field

Tools

Kronos/UKG

Job description

Overview

ProTrans BC Operations Ltd., a subsidiary of AtkinsRéalis, is the private operator of the Canada Line, a 19-km automated rail-based rapid transit system connecting Downtown Vancouver with central Richmond and the Vancouver International Airport. Our fleet of trains provide a 26-minute terminus-to-terminus service to an average weekday ridership of more than 120,000 passengers across 16 stations. Our operations office is in Richmond, British Columbia.

Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.

As a Senior Scheduler based in Richmond, BC, you will play a key role in supporting the day-to-day operations of the Canada Line transit system. Reporting to the Director of Operations, you will provide technical and administrative oversight to the Scheduling Team, delivering strategic analysis and guidance, coordinating work output, and leading scheduling initiatives that support operational excellence. Working closely with operational stakeholders and cross-functional teams, you will provide technical expertise and recommendations to ensure scheduling activities are executed effectively, contributing to the safe, efficient, and reliable delivery of this vital public transit service connecting Vancouver, Richmond, and Vancouver International Airport.

Location - Richmond, BC.

Your role

The responsibilities listed below are representative of the position and are not intended to be an exhaustive list. The Senior Scheduler will perform all duties and responsibilities as outlined in the ProtransBC Senior Scheduler Job Description.

• Develop annual scheduling objectives, establish priorities, organize the Scheduling Team's workload, and provide technical guidance, training, mentorship, and operational support to scheduling staff and stakeholders.
• Provide strategic scheduling advice to department leaders and client groups, including schedule development, workforce planning, forecasting, staffing analysis, and ongoing evaluation of operational requirements.
• Lead and administer annual shift, vacation, and statutory holiday bidding processes, while coordinating daily staffing levels, managing time-off requests, and ensuring adequate operational coverage through callouts, overtime allocation, and other scheduling measures.
• Develop workforce schedules for special projects, training programs, service changes, and multi-department initiatives, including evaluating alternatives, allocating resources, and balancing operational requirements.
• Monitor attendance, absenteeism, overtime, staffing levels, and workforce utilization; identify trends and provide analysis, reports, and recommendations to improve efficiency, resource allocation, and service delivery.
• Maintain accurate workforce information in scheduling and HR systems, including employee records, schedules, job changes, and staffing updates; conduct audits to ensure data accuracy, consistency, and integrity.
• Collaborate with Human Resources, Labour Relations, operational leaders, and external vendors to address scheduling matters, grievances, return-to-work planning, collective agreement compliance, process improvements, scheduling systems administration, and continuous enhancement of scheduling tools, procedures, and controls.

About you

• Post-secondary diploma or degree in Business Administration, Operations Management, Project Management, Engineering, Construction Management, or a related discipline, or an equivalent combination of education and relevant experience.
• 6+ years of progressive workforce scheduling experience, including responsibility for scheduling and coordinating shifts for a workforce of 200+ employees in a complex operational environment.
• Experience scheduling employees in a 24/7, multi-shift operational environment, ensuring adequate staffing levels and operational continuity.
• Advanced proficiency with workforce management and scheduling systems, preferably Kronos/UKG, including schedule management, reporting, and workforce optimization functions.
• Strong Excel and spreadsheet skills, including data analysis, report generation, trend identification, and workforce planning support.
• Experience working in a unionized environment with a thorough understanding of collective bargaining agreements, seniority rules, and scheduling-related labor provisions.
• Knowledge of applicable regulatory requirements, including Duty and Rest Period Rules for Railway Operating Employees, Canadian employment standards legislation, and hours-of-work requirements, with the ability to develop and maintain compliant workforce schedules.

Rewards & benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

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Expected compensation for this role is between Pay Range $80,700 - $100,900 annually (Only Applicable to British Columbia). Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.