Senior Salesforce CRM Solutions Designer (Onsite Toronto)

Russell Tobin; Toronto; On-site; CAD 158,000 - 179,000; Full time

Job summary

Russell Tobin is recruiting for a Senior Solutions Designer CRM to join a Public Sector client in Toronto, onsite. The role focuses on designing and implementing Salesforce solutions with a strong emphasis on accessibility (AODA) and Vlocity-driven capabilities.

You will plan, design, and support complex CRM systems, document technical designs, and ensure integrations with external systems while adhering to architecture standards and Agile practices.

Qualifications

• Hands-on experience designing, supporting, developing, maintaining, and configuring Salesforce solutions.
• Salesforce Certified Experience Cloud Consultant.
• Experience with Vlocity platform capabilities (FlexCards, DataRaptors, Integration Procedures, Calculation Matrices and Procedures, OmniScripts, Vlocity Data Model, and LWC).
• Salesforce Dynamic Forms.
• Experience implementing AODA compliant solutions.

Responsibilities

• Ensure Accessibility standards are met (AODA).
• Design hosting technology solutions based on the client’s service specifications, standards, policies, best practices.
• Plan, implement and support complex CRM systems.
• Document processes and technical designs and update build books.
• Configure and integrate Salesforce with other applications using web services or other mechanisms.
• Ensure development of application solutions is implemented in accordance with business requirements.
• Conduct research and assess options for technical design issues.
• Contribute to design/development project plans, including work breakdown and resources estimates.
• Ensure unit testing meets expected functionality requirements.
• Ensure compliance with architecture framework and system standards, and Agile Development Methodology.
• Lead-edge technologies, design criteria including usability, security, and privacy for web and mobile applications.
• Knowledge transfer and documentation as prescribed by the Project Manager and Manager.
• Develop and maintain system design models, program codes, technical documentation, and specifications.
• Ensure development of application solution is implemented in accordance with the business requirements.

Skills

Salesforce solutions design

Experience Cloud certification

AODA compliance experience

CRM architecture planning

Tools

Vlocity Platform

FlexCards

DataRaptors

Integration Procedures

OmniScripts

LWC (Lightning Web Components)

Salesforce Dynamic Forms

Job description

Russell Tobin is recruiting for a Senior Solutions Designer CRM to join a Public Sector client in Toronto, onsite. The role focuses on designing and implementing Salesforce solutions with a strong emphasis on accessibility (AODA) and Vlocity-driven capabilities.

You will plan, design, and support complex CRM systems, document technical designs, and ensure integrations with external systems while adhering to architecture standards and Agile practices.