Senior Salesforce Business Analyst - FSC

Epsilon Solutions Ltd.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading tech company is seeking an experienced Salesforce Business Analyst to join their team in Toronto, ON. The ideal candidate will have expertise in Financial Services Cloud and will work closely with business stakeholders and development teams to gather and document requirements. Responsibilities include translating business needs into user stories and supporting FSC implementations. Candidates should have strong experience in Agile environments and stakeholder management skills, along with relevant Salesforce certifications.

Qualifications

• 8 years of experience as a Salesforce Business Analyst.
• Experience writing user stories, acceptance criteria and functional flows.
• Strong understanding of requirement gathering and documentation.

Responsibilities

• Work with business stakeholders to gather and document requirements.
• Drive requirement workshops and discovery sessions.
• Create and maintain documentation such as BRDs and UAT plans.

Skills

Salesforce Financial Services Cloud

Requirement gathering techniques

Stakeholder management

Agile/Scrum experience

Education

Salesforce certifications: Admin, Business Analyst, Sales Cloud, Service Cloud, FSC

Job description

A leading tech company is seeking an experienced Salesforce Business Analyst to join their team in Toronto, ON. The ideal candidate will have expertise in Financial Services Cloud and will work closely with business stakeholders and development teams to gather and document requirements. Responsibilities include translating business needs into user stories and supporting FSC implementations. Candidates should have strong experience in Agile environments and stakeholder management skills, along with relevant Salesforce certifications.