Senior Salesforce Administrator — Hybrid, Mission-Driven Tech Lead

Canadian Inclusion; Canada; Hybrid; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Group health and dental premiums fully

RRSP matching

3 weeks vacation

Hybrid work model

Wellness program

Job summary

Make-A-Wish Canada is seeking a Sr Salesforce Administrator to manage day-to-day Salesforce support, configuration, and improvements. You will lead environments, DevOps, change control, and coordinate with developers and stakeholders.

Role is full-time, hybrid, based anywhere in Canada, with a 2-day in-office/3-day remote schedule. Salary range is $90,000–$100,000 CAD per year, with benefits and RRSP matching.

Qualifications

• 5+ years in Salesforce administration with independent management of a Salesforce environment.
• Strong Salesforce configuration skills: objects, fields, formulas, flows, reports, dashboards.
• Experience with complex data migrations and data quality processes.

Responsibilities

• Lead Salesforce enhancements, designs, testing, and deployment with QA and approvals.
• Manage change control and DevOps environments; ensure proper testing and documentation.
• Act as project manager for Salesforce initiatives; coordinate timelines and deliverables.
• Provide leadership and second-tier support to users; escalate issues per standards.
• Oversee all system administration tasks: users, workflows, reports, dashboards, jobs.
• Develop data integrations and automation; maintain data integrity and value.
• Manage releases, backups, and continuity controls; liaise with stakeholders and partners.

Skills

Salesforce administration

Change management

DevOps collaboration

Project coordination

Data quality

Stakeholder communication

CRM process improvement

Tools

Salesforce Nonprofit Success Pack (NPSP)

FormAssembly

Fundraise Up

S-Docs

DemandTools

Job description

Make-A-Wish Canada is seeking a Sr Salesforce Administrator to manage day-to-day Salesforce support, configuration, and improvements. You will lead environments, DevOps, change control, and coordinate with developers and stakeholders.

Role is full-time, hybrid, based anywhere in Canada, with a 2-day in-office/3-day remote schedule. Salary range is $90,000–$100,000 CAD per year, with benefits and RRSP matching.