Senior Retail Sports Analyst

OLG; Toronto; Hybrid; CAD 66,000 - 100,000; Full time

Job summary

A leading gaming company in Ontario is seeking a Senior Retail Sports Analyst to enhance retail sports offerings. The role involves collaboration with various teams to maximize sales and market penetration. Ideal candidates will have experience in product management and a strong understanding of sports betting markets. Join a dynamic team that values innovation, diversity, and a flexible work environment.

Benefits

Flexible work environment

Family-friendly practices

Opportunities for innovation

Participation in a pension plan

Performance-based incentives

Qualifications

• 3+ years in a customer-focused environment.
• Knowledge of sports betting markets and gaming systems preferred.

Responsibilities

• Manage daily sports product offerings at retail.
• Analyze daily sports activities and wagering patterns.
• Support troubleshooting and coordinate with teams.

Skills

Product management

Communication

Interpersonal

Analytical

Problem-solving

Education

Post-secondary degree/diploma in Business

Post-secondary degree/diploma in Marketing

Post-secondary degree/diploma in Actuarial Science

Job description

Range: 66,400.00 - 99,600.00 CAD

Job Title: Senior Retail Sports Analyst

GAME ON – OLG needs you

OLG is transforming to serve Ontarians better through digital, retail lottery, and land-based gaming channels. In 2022-23, OLG delivered a record $2.5 billion in net profit to Ontario and aims to become a world-class gaming entertainment leader with a renowned digital platform.

We seek a passionate Senior Retail Sports Analyst to manage daily sports product offerings at retail, maximizing sales, net win, and market penetration in line with OLG's strategic goals. This role involves collaboration with the Digital Sports Team and Service Provider.

Working hours: 9:00am to midnight, Monday to Friday, with occasional weekends and holidays.

YOUR ROLE IN THE GAME

Reporting to the Director of Retail Sports Product & Operations, you will:

1. Work with the service provider and Digital Sports Team to determine over 300,000 annual events (about 800+ daily).
2. Contribute to retail trading strategies including liability management, margins, limits, and product offerings, ensuring optimal in-market products while meeting payout targets. This includes providing insights into market offerings, regional expansion, deletion, and player appeal, along with performance KPI analysis.
3. Analyze daily sports activities to predict outcomes and wagering patterns, monitor retail offerings, and manage event changes, suspicious activity, emerging issues, and market updates. Ensure compliance with rules and game conditions, and identify technical bugs.
4. Maintain sports product integrity to enhance playability related to game mechanics.
5. Support troubleshooting, escalate issues, and coordinate with Customer Care, IT, Service Providers, and other teams.
6. Assist in product development and innovation by analyzing player behavior, market trends, and testing new features. Conduct research on new sports initiatives and understand player motivations and habits.

WHAT YOU NEED TO PLAY

Experience: 3+ years in a customer-focused environment, providing exceptional service to high-value customers.

Education: Post-secondary degree/diploma in Business, Marketing, Actuarial Science, or related fields. Knowledge of sports betting markets, leagues, gaming systems, IQS, ABP, and consumer demographics in Ontario is preferred.

Skills: Product management, communication, interpersonal, analytical, and problem-solving skills.

Flexibility: Ability to work during hours of 9:00am-midnight, Monday to Friday, with occasional weekends and holidays.

Values: Inclusive, collaborative, trustworthy, transparent, and fun work environment.

PERKS OF JOINING OUR TEAM

• Contribute to a socially responsible organization reinvesting profits into Ontario.
• Flexible work environment and family-friendly practices.
• Opportunities for innovation, diversity, and continuous learning.
• Participation in a pension plan and performance-based incentives.

Learn about OLG – GAME ON!

OLG aims to enhance Ontario’s entertainment through various gaming sectors. Our culture emphasizes trust, partnership, accountability, leadership, and flexible work options. We prioritize equity, diversity, and inclusion, allowing employees to be their authentic selves and leverage their skills for the benefit of Ontario.

For more information, visit www.olg.ca.

Interested applicants should apply online by May 28, 2025. OLG is an equal opportunity employer committed to accessibility and accommodation. Contact [e-mail] for assistance.

Only shortlisted candidates will be contacted.

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