Senior Retail Sales & Technical Service Associate

bestbuycanada; Langford; On-site; CAD 28,000 - 33,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Supportive leaders

Inclusive team

Training programs to achieve certifi c

Job summary

Best Buy Canada is hiring a senior retail sales & technical service associate in Victoria, BC. You will greet customers, provide expert advice on products and services, and assist with device setup, diagnostics, and repairs in a fast-paced environment.

Join our team to deliver an amazing customer experience, share your passion for tech, and help train and mentor fellow team members while enjoying competitive pay, benefits, and flexible schedules.

Qualifications

• 1+ years' retail experience in a technical customer service or retail sales associate role.
• Enthusiasm to welcome and assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills

Responsibilities

• Provide information and expert advice to customers on Best Buy products and services
• Assist customers with signing in their devices for setup, diagnostics, and repairs
• Create an amazing customer experience
• Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
• Assist with training and mentoring team members

Skills

Customer service

Communication

Technical knowledge

Team interaction

Job description

You'll love it here! We are hiring immediately for a senior retail sales & technical service associate, which we call a senior agent advisor at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need.

Join us and grow your career with our retail team as a senior retail sales & technical service associate.

What you'll do as a senior retail associate:

• Provide information and expert advice to customers on Best Buy products and services
• Assist customers with signing in their devices for setup, diagnostics, and repairs
• Create an amazing customer experience
• Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
• Assist with training and mentoring team members

What we're looking for:

• 1+ years' retail experience in a technical customer service or retail sales associate role
• Enthusiasm to welcome and assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills

Why you'll love it here:

• Employee discounts on awesome tech
• Competitive compensation and benefits
• Flexible schedules as per business needs
• Supportive leaders who care about you and your wellbeing
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).

Base pay range

Hourly pay rate: $20.08 - $23.59

Pay may vary by province. Pay listed is for the location advertised.

779 McCallum Drive, Victoria, BC V9B 6A2

This posting is for a vacancy.