Senior Representative - Outside Sales

CSS; Grande Prairie; On-site; CAD 65,000 - 90,000; Full time

Job summary

CSS is seeking a Senior Representative - Outside Sales to expand our customer base in Canada. The role focuses on face-to-face selling, account planning, and delivering tailored solutions to meet client needs.

You will engage with diverse buyers across technical, operations, and executive levels to drive revenue and margins. Responsibilities include developing territory plans, forecasting, presenting proposals, and mentoring the sales team.

Qualifications

• Outside sales experience with proven success in meeting or exceeding targets.
• Ability to develop and execute account plans.
• Strong presentation and negotiation skills.
• Proficient in CRM tools and sales analytics.
• Willingness to travel 50–75% and work flexible hours.

Responsibilities

• Qualify accounts by determining market potential and provide territory forecasts.
• Execute and expand assigned customer account plans with management.
• Drive margin initiatives via value-added services and supplier engagement.
• Prospect new customers, including cold calling and referrals.
• Understand customer needs and propose products or solutions accordingly.
• Demonstrate product value and address customer questions.
• Maintain ongoing communication to ensure satisfaction and retention.
• Grow knowledge through supplier training and joint calls.
• Develop relationships with suppliers and conduct regular sales calls.
• Provide quotations with support from the sales team and mentors.

Skills

Outside sales

Account management

Negotiation

Presentations

Cold calling

Travel 50-75%

MS Office

Teamwork

Communication

Education

Bachelor's degree in Marketing or related field

High School Diploma

Tools

CRM software

MS Office (Excel/PowerPoint)

Job description

As a Senior Representative - Outside Sales, you will be responsible for developing new prospects and interacting with assigned customers to increase sales and margin of the Company's products and/or services. You will participate in customer business planning to understand customer needs. Your primary focus will be face-to-face selling and account management activities to meet sales revenue goals by assessing customer needs and suggesting appropriate products, services and/or solutions and ensure a smooth sales process. You will engage with all levels of the customer’s organization including technical, operations, supply chain and executive management and may develop and deliver sales bids, presentations, proposals and/or product demonstrations.

Responsibilities:

• Qualify accounts by determining market potential and provides periodic territory sales forecasts.
• Execute and expand assigned customer account plan(s) which is developed in conjunction with management.
• Execute on billing margin initiatives through value added services, marketing programs, and supplier engagement.
• Prospect potential customers, including cold calling and developing leads through referral channels.
• Communicate with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrate the functions and utility of products or services to customers based on their needs.
• Ensure customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintain communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Develop sales/supplier plans to drive account growth and retention while utilizing sales management tools to track and measure progress.
• Develop and grows product knowledge through Wesco and supplier training.
• Develop strong relationships with suppliers, including performing regular joint sales calls.
• Provide quotations directly or in conjunction with sales support team.
• Mentor sales team and communicates relevant information and expectations for optimum customer service.

Qualifications:

• Valid Driver’s License, with a satisfactory driving record required
• High School Degree or Equivalent required
• Bachelor’s Degree - Marketing, Sales, Business, Engineering or related field preferred
• 3-5 years outside sales experience required
• 4 years industry experience preferred
• Ability to travel to current and potential clients and suppliers
• Ability to work flexible schedule and occasional overnight travel
• Excellent sales and negotiation skills
• Ability to develop and deliver presentations
• Strong interpersonal skills
• Effective communicator both written and verbally
• Ability to work in team environment
• Strong Microsoft Office Suite skills
• Knowledge of advertising and sales promotion techniques (Preferred)
• Ability to travel 50% - 75%

Working Environment

Outside Sales – Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.

** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**