Senior Release Train Engineer

Manulife Financial; Toronto; On-site; CAD 113,000 - 163,000; Full time

Job summary

Manulife Financial in Toronto, Ontario is seeking a Senior Release Train Engineer to lead large-scale Agile delivery and align cross-functional teams in a hybrid work environment.

You will create delivery conditions, governance, and leadership alignment to improve flow, predictability, quality, and measurable business outcomes across Product, Engineering, Architecture, and Business units.

Qualifications

• 5+ years of experience in complex technology delivery, including 3+ years leading scaled Agile delivery
• Proven ability to guide an ART of 50–125 people
• Experience using Jira, Confluence or comparable tools
• Strong facilitation for PI Planning or similar events
• Ability to manage risks, dependencies, and program complexity
• Experience coaching teams and stakeholders on Agile practices
• Strong communication and stakeholder management skills

Responsibilities

• Lead and optimize the flow of work across the Agile Release Train to ensure efficient, predictable delivery
• Lead the full ART cadence, including PI readiness and Planning, ART Sync, System Demo, and retrospectives with clear decisions and accountable actions
• Translate business strategy into measurable PI objectives and track delivery progress and business-value achievement
• Coach leaders, teams, and stakeholders on Agile practices and foster a culture of collaboration and continuous improvement
• Identify, track, and resolve program-level risks and dependencies; communicate status and progress
• Leverage delivery metrics to identify opportunities for improvement and guide planning and execution
• Partner with Product, Engineering, and Business leaders to align priorities and delivery plans

Skills

Scaled Agile

Agile leadership

Facilitation

Stakeholder mgmt

Cross-team planning

Mentoring teams

Tools

Jira

Confluence

Job description

Join our Insurance Technology Team!

We’re transforming our Insurance Technology organization to create seamless, customer-first digital experiences used by millions every day.

As part of this journey, we’re looking for a Senior Release Train Engineer to lead large-scale Agile delivery, align cross-functional teams, and help drive meaningful business outcomes.

As a Senior Release Train Engineer, you will provide partnership for a large, complex Agile Release Train, helping establish and embed new ways of working across Product, Engineering, Architecture, and Business.

You will create the delivery conditions, governance, and leadership alignment needed to improve flow, predictability, quality, and measurable business outcomes.

Position Responsibilities:

Program Delivery & Execution

• Lead and optimize the flow of work across the Agile Release Train (ART) to ensure efficient, predictable delivery

• Lead the full ART cadence, including PI readiness and Planning, ART Sync, System Demo, and retrospectives; ensure each event produces clear decisions, accountable actions, and measurable improvement.

• Translate business strategy and priorities into measurable PI objectives, align teams to committed outcomes, and track delivery progress and business-value achievement throughout the increment.

Agile Leadership & Coaching

• Coach leaders, teams, and stakeholders on Agile and scaled Agile practices (e.g., SAFe or similar frameworks)

• Foster a culture of collaboration, transparency, and continuous improvement

• Support teams in adopting best practices to improve delivery quality and speed

Risk & Dependency Management

• Identify, track, and resolve program-level risks and dependencies across multiple teams

• Provide clear and consistent communication on program status, risks, and progress

Metrics & Continuous Improvement

• Leverage delivery metrics (e.g., velocity, predictability) to identify opportunities for improvement

• Guide teams in using data to improve planning, execution, and outcomes

Stakeholder & Resource Alignment

• Partner with Product, Engineering, and Business leaders to align priorities and delivery plans

• Support program-level planning, resource alignment, and budget awareness

• Contribute to value realization by ensuring delivery aligns with business goals

Required Qualifications:

• Minimum 5+ years of experience in complex technology delivery, including 3+ years leading scaled Agile delivery; demonstrated success guidingan ART of approximately 50–125 people, enabling enterprise transformation, facilitating at scale, influencing senior stakeholders, and operating in a regulated environment

• Demonstrated proficiency using Jira, Confluence, or comparable enterprise delivery tools,

• Strong facilitation skills for cross-team planning and coordination (e.g., PI Planning or similar)

• Demonstrated ability to manage risks, dependencies, and program complexity

• Experience coaching teams and stakeholders on Agile practices

• Strong communication and stakeholder management skills

Preferred Qualifications:

• Familiarity with modern software delivery practices (e.g., DevOps, CI/CD, DevSecOps)

• Practical AI literacy and experience applying generative AI or AI-enabled delivery tools to improve ART planning, dependency and risk analysis, forecasting, reporting, facilitation, and continuous improvement

• SAFe Release Train Engineer certification is strongly preferred; SAFe Practice Consultant or advanced Agile coaching certification

• Exposure to program budgeting, capacity planning, or resource management

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[e-mail]までご連絡をお願いします。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.