Senior Relationship Manager, Commercial Financial Services

RBC; North Vancouver; On-site; CAD 85,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Competitive compensation

Training opportunities

Work-life balance

Job summary

RBC is seeking a client-focused banking professional to join our Client Relationship Team in North Vancouver. This role centers on building strong relationships, delivering top-tier financial advice, and coordinating with partners to create tailored client solutions.

You will leverage your business development skills to prospect, advise on risk, and drive referrals. The position emphasizes supporting Retail and Hospitality markets with a focus on delivering exceptional client experiences and

Qualifications

• Minimum 3–5 years commercial banking experience.
• Deep client-centricity and relationship management excellence.
• Exceptional interpersonal, communication, negotiation and presentation skills.
• New client acquisition and lead generation capabilities.
• Experience with emerging communications/technology (web meetings, social media, Digital Banking and Mobile Apps).

Responsibilities

• Apply business development experience to prospecting and lead generation for new and existing clients.
• Deliver superior financial advice and client experience within a Client Relationship Team model.
• Coordinate with a core group of advisors to tailor client contact strategies.
• Demonstrate portfolio management and risk mitigation by reviewing financial statements for trends and credit risk.
• Identify referral opportunities and coordinate introductions to RBC partners.

Skills

Commercial banking

Client relationship

Communication

Lead generation

Digital Banking

Education

University degree (commerce/business)

Job description

What is the opportunity? Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple partners resulting in an exceptional client experience. Your finely honed solution-development skills combine with your innate business development and knack for client service to set the stage for success.

• This role will be primarily supporting the Retail and Hospitality markets.

Job Description

What is the opportunity?

Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple partners resulting in an exceptional client experience. Your finely honed solution-development skills combine with your innate business development and knack for client service to set the stage for success.

• This role will be primarily supporting the Retail and Hospitality markets.

What will you do?

• Apply your past business development experience for prospecting, and lead generation, to new and existing clients
• Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
• Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client’s needs
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners

What do you need to succeed?

Must-have

• Minimum 3-5 years commercial banking experience
• Deep and proven client-centricity, business development, and relationship management excellence
• Exceptional interpersonal, communication, negotiation and presentation skills
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

• Mandarin language skills an asset
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
• University degree, ideally in commerce, business administration, or related experience

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address: 1789 LONSDALE AVE:NORTH VANCOU

City: North Vancouver

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-11-02

Application Deadline: 2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.