Senior Quality Specialist
Mondelez España Galletas Production SLU
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Benefits offered by this job
Job summary
Mondelēz International in Toronto, Ontario, is seeking a Quality Assurance professional to lead PDCA processes and maintain the site quality management system. You will report to the quality section manager and collaborate across the lab, production, and maintenance teams.
You will coordinate internal audits, consumer complaints handling, COA management, and regulatory inspections while maintaining documentation control and CAPA processes to ensure product safety and compliance.
Qualifications
- Minimum 3 years of QA/QC experience in food manufacturing.
- Experience with HACCP, Metal Detection, COA's, and specification control.
- Familiarity with SAP and quality software systems.
- Ability to manage multiple tasks and meet deadlines.
- Strong communication and documentation skills.
Responsibilities
- Lead PDCA process of site quality management and report to the quality section manager.
- Coordinate the eQCMS bi-annual review and audit readiness.
- Handle consumer complaints from start to finish and manage regulatory inspections.
- Document control administration and management of site documents and COAs.
- Manage calibration tracker and ensure lab and production equipment are calibrated.
- Support product testing, hold investigations, and product analysis.
- Provide backup to Quality Assistant for daily lab submissions and product retains.
- Participate in GMP and internal audits as scheduled.
Skills
Education
Tools
Job description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.
How you will contribute
You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Relevant experience in a laboratory.
- Working efficiently on a team
- Flexibility and adaptability to meet customer/business requirements
- Attending to detail and following written instructions
- Communicating effectively, verbally and in writing
- Project management and working on multiple activities at the same time
- MS office applications
More about this role
- This role will be based out of the Cadbury Chocolate Manufacturing Plant located at Gladstone, Toronto, Ontario. We manufacture all local gems of the Cadbury brand including Dairy Milk, Caramilk, Crème Egg, Mini Eggs, Mr. Big and many more!
- This position contributes to the overall success of the quality agenda of the manufacturing plant. This will be done by ensuring the maintenance of key quality and food safety programs of the site.
- Responsible for the Finished Product Positive Release Program by executing product release and communication to the warehouse.
- Responsible for the Raw Material management at the site, which includes the execution of the Sensitive Raw Material Micro Verification Program, COA verification, Material sensory analysis, and execute the release of Raw materials from Quality Inspection.
- Responsible for coordinating product testing and issuing COAs for external manufacturing purposes.
- Document Control Administrator for the site includes creating and revising site documents. Provide support to the plant in document management for the site as needed.
- Manage the Calibration tracker to ensure all lab equipment and production equipment are calibrated, by reviewing and filing calibration certificates. Work with maintenance to close gaps as required.
- Support with product analysis, hold investigations and consumer complaint investigations as requested by the Quality Supervisors.
- Provide backup to the Quality Assistant as needed for Daily product submissions to the lab, and managing the product retains.
- Participate in GMP Audits, Internal Audits as scheduled.
Education / Certifications:
- BSc Degree in Biology, Food Science or other technical field or equivalent years of related experience in a GMP manufacturing environment.
- Minimum 3 years of Quality control/quality assurance experience preferably in a Food manufacturing environment.
Job specific requirements:
- Strong knowledge & experience of SAP, Quality software systems, & MS office.
- Strong understanding of plant Quality Programs, including HACCP, Metal Detection, Calibration, CoA's, Specifications, documentation control
- Adaptable - must handle multiple situations at one time and be able to prioritize for maximum efficiency
- Communicates effectively with all positions orally and written in a professional manner
- Must be able to effectively analyze issues / problems and develop solutions
- Demonstrates initiative & perform duties without direct supervision
Monday to Friday, Day Shift, 37.5 hours/week
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.
How you will contribute
You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Relevant experience in a laboratory.
- Working efficiently on a team
- Flexibility and adaptability to meet customer/business requirements
- Attending to detail and following written instructions
- Communicating effectively, verbally and in writing
- Project management and working on multiple activities at the same time
- MS office applications
More about this role
- This role will be based out of the Cadbury Chocolate Manufacturing Plant located at Gladstone, Toronto, Ontario. We manufacture all local gems of the Cadbury brand including Dairy Milk, Caramilk, Crème Egg, Mini Eggs, Mr. Big and many more!
- This position contributes to the overall success of the quality agenda of the manufacturing plant. This will be done by ensuring the maintenance of key quality and food safety programs of the site.
- Responsible for the Finished Product Positive Release Program by executing product release and communication to the warehouse.
- Responsible for the Raw Material management at the site, which includes the execution of the Sensitive Raw Material Micro Verification Program, COA verification, Material sensory analysis, and execute the release of Raw materials from Quality Inspection.
- Responsible for coordinating product testing and issuing COAs for external manufacturing purposes.
- Document Control Administrator for the site includes creating and revising site documents. Provide support to the plant in document management for the site as needed.
- Manage the Calibration tracker to ensure all lab equipment and production equipment are calibrated, by reviewing and filing calibration certificates. Work with maintenance to close gaps as required.
- Support with product analysis, hold investigations and consumer complaint investigations as requested by the Quality Supervisors.
- Provide backup to the Quality Assistant as needed for Daily product submissions to the lab, and managing the product retains.
- Participate in GMP Audits, Internal Audits as scheduled.
Education / Certifications:
- BSc Degree in Biology, Food Science or other technical field or equivalent years of related experience in a GMP manufacturing environment.
- Minimum 3 years of Quality control/quality assurance experience preferably in a Food manufacturing environment.
Job specific requirements:
- Strong knowledge & experience of SAP, Quality software systems, & MS office.
- Strong understanding of plant Quality Programs, including HACCP, Metal Detection, Calibration, CoA's, Specifications, documentation control
- Adaptable - must handle multiple situations at one time and be able to prioritize for maximum efficiency
- Communicates effectively with all positions orally and written in a professional manner
- Must be able to effectively analyze issues / problems and develop solutions
- Demonstrates initiative & perform duties without direct supervision
Work schedule:
Monday to Friday, Day Shift, 37.5 hours/week
With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.
Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.
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