Senior Quality Lab Technician

Mondelez International; Toronto; On-site; CAD 65,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Wellness and family support programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Education related programs

Enhanced vacation and holiday entitl e

Job summary

Mondelez International invites applications for a site Quality role focused on leading the PDCA-driven Quality Management System. You will coordinate documentation, change control, internal audits, and CAPA processes while serving as a contact for food regulatory inspections.

Hands-on lab oversight includes calibration, testing, and data tracking. The role emphasizes cross-functional collaboration, training, and ensuring food safety and sanitation practices across the facility in Ontario,

Qualifications

• Relevant experience in a laboratory setting and ability to work in a team.
• Attention to detail and ability to follow written instructions.
• Strong communication skills, both verbal and written, and ability to manage multiple activities.

Responsibilities

• Lead the PDCA-based site quality management system and report to the quality section manager.
• Coordinate internal documentation, change control, and audits.
• Handle consumer complaints end-to-end and liaise with food regulatory agencies.
• Maintain lab calibration programs, monitoring, and data tracking across multiple testings.
• Provide training to colleagues on analytical methods and equipment verification.

Skills

Laboratory experience

Teamwork

Attention to detail

Project management

MS Office

Tools

SAP

QS

Job description

Job Description Are You Ready to Make It Happen at Mondeléz International? Join our Mission to Lead the Future of Snacking. Make It With Pride.

You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How you will contribute

You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.

What you will bring

• Relevant experience in a laboratory.
• Working efficiently on a team Flexibility and adaptability to meet customer/business requirements.
• Attending to detail and following written instructions.
• Communicating effectively, verbally and in writing Project management and working on multiple activities at the same time MS office applications.

Lab instruments

• Good understanding of lab instruments, Sets up, operates and maintains laboratory instruments in good condition at all times.
• Responsible for maintaining clean and organized lab.

Lab oversight

• Manages PMs, Perform Lab and Floor Equipment calibration (Internal & External) and verification program as per company standards.
• Manage the PEM, Non-PEM, Water, EB programs.
• Perform trend analysis of all lab results Escalate the OOS result and Support on the RCA investigation.
• Coordinate swabbing process as required for each program Provide training SME for all the lab technicians.
• Perform daily sampling and pH testing of required samples using the pH bench meter.
• Perform Weekly, monthly or as required moisture testing of Jersey crumb, Irish Crumb, c chocolate (when requested), Caramel and Creme samples on the FOSS and Karl Fisher.
• Perform weekly standard (Hydranal 10 water std), perform daily verification standard (Sodium tartrate dihydrate) and maintaining the control chart.
• Enter moisture reference values on the FOSS and contacting Global Analytical to update the curves (monthly or as required).
• Perform Chlorine testing of water based on frequency and update the CI water tracker.
• Perform weekly Pathogen Environmental Monitoring Program across the facility of non-food contact surfaces (Salmonella and Listeria) and water samples (Aerobic Plate Count and Coliforms) to ensure Food Safety and Food Sanitation practices are effective.
• Perform new water fountains/hoses/water locations for APC and coliforms.
• Perform Listeria and Salmonella special circumstances swabs in the event of water leaks or drain backups, as needed.
• Perform Particle Size (d90), Fat and Moisture testing of flakes and chocolate mass samples from each line, Particle Size (d90) and Fat testing of Tanker samples.
• Perform Testing of Finished Products for D90/Fat OOS investigations, as required.
• Maintain and monitor all the analytical trackers related to different testings.
• Report daily results related to all different analytical testings and any report any Out of Specification and non- conformances to the Quality team, Sanitation, Operations Team and other members, as required.
• Provide training to colleagues, operators and Co-op students for fat analysis, PSD 90, Karl Fischer, the Pathogen Environmental Monitoring Program and shop floor internal analytical equipment verification/ calibration, as needed.
• Responsible for scheduling the chemical waste disposal of chlorinated KF waste as per frequency.
• Prepare/send chocolate samples with high GH values or OOS Fat values for fat testing.
• Update the FOSS Calibration Curve Schedule Excel Tracker.
• When COAs received, print and file in equipment verification folder.
• Enter the FAT reference values for the samples tested on the FOSS.
• Contact the Global Analytical team to update the FAT NIR curves.
• Facilitate and conduct the repeatability study of each measuring device used at Gladstone in a timely manner.
• Perform the annual FAPAS proficiency test of an unknown chocolate sample. The sample is tested internally for particle size, FAT, moisture content and sent externally to MXNS Italy.
• Perform annual light assessment of various locations across the plant production areas to ensure that lighting is according to industry standards using a lux meter.
• Escalate failed/OOS lighting locations to ensure corrective action is taken.
• Support Health & Safety culture by reporting BOS on Solvace and Conduct a Lock Out Tag Out checks as suggested by H&S department.
• Complete Safety and Compliance Monthly trainings as per required frequency.
• Enter data in Plant Systems and maintain Quality Computer Systems (SAP and QS) to ensure accuracy.
• Attends daily Quality DMS and shares required information.
• Any other duties as assigned by the Quality Compliance Manager or Quality Manager.

Work schedule

Regular business hours, Flexibility to work on the weekends may be needed at certain times.

Salary and Benefits

The expected base salary range for this position is $64 600 to $80 750 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program.

• health insurance
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• paid leave programs
• education related programs
• enhanced vacation and holiday entitlements

AI may be used as part of the recruitment process and in accordance with local laws.

This posting is for a current vacancy. No Relocation support available.

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Job Type

At Mondeléz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity!

Mondelez welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.