Senior Quality Engineer Lead, Product Services

Masco Canada; St. Thomas; On-site; CAD 67,900 - 106,590; Full time

Benefits offered by this job

Health insurance

Dental coverage

Pension plan

Profit sharing

Employee store and discounts

Volunteer days

Job summary

Masco Canada is seeking a Quality Engineer Lead to join the Advanced Quality team on-site in St. Thomas, Ontario.

You will lead audits, NCMR/PIR investigations, supplier quality activities, and risk mitigation across product lines while coordinating with internal teams and legal counsel as needed. The role requires a college diploma or bachelor’s degree with 5+ years in Quality Engineering or related fields, and experience with QMS, PPAP, and CAPA.

Qualifications

• College Diploma or Bachelor's Degree in a related field.
• ASQ Certified Quality Engineer is an asset.
• Six Sigma Yellow Belt, Green Belt or Black Belt is considered an asset.
• Experience with QMS, audits, CAPA and PPAP is preferred.
• Experience with supplier quality and cross‑functional teamwork.

Responsibilities

• Maintain and improve the Quality Management System (QMS) and records.
• Lead Layered Process Audits (LPA), internal audits, and supplier audits.
• Manage NCMR, PIR, warranty investigations, and CAPA actions.
• Coordinate product incident records with stakeholders and legal as needed.
• Collaborate with Engineering, Operations, Procurement and Suppliers to resolve quality issues.
• Monitor post‑launch performance, trends, and field quality to drive improvement.
• Prepare reports and present findings to management and stakeholders.

Skills

Quality engineering

Audits and compliance

CAPA and root cause analysis

NCMR and PIR investigations

PPAP / APQP knowledge

Supplier quality management

Cross-functional collaboration

Communications and reporting

Six Sigma knowledge

Automotive manufacturing background

Education

Bachelor's degree in a related field

ASQ Certified Quality Engineer (asset)

Job description

Masco Canada is seeking a Quality Engineer Lead to join the Advanced Quality team on-site in St. Thomas, Ontario.

You will lead audits, NCMR/PIR investigations, supplier quality activities, and risk mitigation across product lines while coordinating with internal teams and legal counsel as needed. The role requires a college diploma or bachelor’s degree with 5+ years in Quality Engineering or related fields, and experience with QMS, PPAP, and CAPA.